citizenplane.com

4.8
4.8 Based on 259 reviews

...

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Average Rating

4.8

/
5

259 Reviews

5 Star
88%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

Jolie W.
Prompt response & good vg pricing

Very competitive pricing, half price of EasyJet, and prompt minor amendment to one passenger name FOC. Will definitely use again. Many thanks Katrina at Citizen Plane.

5
Date of experience: Jul 21, 2025
Hugh B.
Prompt response & good vg pricing

Very competitive pricing, half price of EasyJet, and prompt minor amendment to one passenger name FOC. Will definitely use again. Many thanks Katrina at Citizen Plane.

5
Date of experience: Jul 21, 2025
Aidin Rogers
quick service

Hi,I would like to thank you for your reactivity and service thank you Marcello

5
Date of experience: Jul 21, 2025
ByHikari85
Very good and fast support!

5
Date of experience: Jul 19, 2025
Nika
Very good and fast support!

5
Date of experience: Jul 19, 2025
gusthesquid47
Very responsive and answered my…

Very responsive and answered my question. Even at 9pm at night

5
Date of experience: Jul 18, 2025
Patrick Foster
No one i can reach via phone, don’t trust eDreams

REVISED: They’ve contacted and offered a refund, the problem is not this people, main problem is edreams they asked third time price increase in one booking. Unbelievable.I bought the ticket through eDreams, and they've cancelled my second leg of the flight. I can't reach anyone in this company through a phone call to ask if you are going to refund me or not?They only have a Notion support page.... which is useless.I've a flight in a couple of days CPO2T4 PNRPlease get in touch with me.

4
Date of experience: Jul 18, 2025
AR58
Very responsive and answered my…

Very responsive and answered my question. Even at 9pm at night

5
Date of experience: Jul 18, 2025
YodA_427
No one i can reach via phone, don’t trust eDreams

REVISED: They’ve contacted and offered a refund, the problem is not this people, main problem is edreams they asked third time price increase in one booking. Unbelievable.I bought the ticket through eDreams, and they've cancelled my second leg of the flight. I can't reach anyone in this company through a phone call to ask if you are going to refund me or not?They only have a Notion support page.... which is useless.I've a flight in a couple of days CPO2T4 PNRPlease get in touch with me.

4
Date of experience: Jul 18, 2025
Edris C.
Perfect and resolutive attention! Thanks!

I had a problem when I did a purchase of my ticket (I made a mistake in the info) so I contacted to the email of help, for my surprise they reply really fast and open to give me solutions, also they were really kind and with a resolutive attitude !! I’m so happy and I highly recommend this service. Thanks for all!

5
Date of experience: Jul 17, 2025

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