Review Time
This is a response to the service team. Thank you for addressing my review. You mentioned that you have communicated with the store and that the issues are resolved. However, you haven't contacted me directly, and the matter isn't fully settled. I am still awaiting a follow-up from the representative regarding the scratch on the chrome shower enclosure panel. I was informed that they would reach out, but I have yet to hear from anyone.
I placed a small order on December 23rd and received confirmation for same-day collection, but was told to wait for further communication. Unfortunately, I received no updates about the product's availability. A week later, I was asked to review my experience, and I initially rated it one star. The store later contacted me with a voicemail explaining the product was unavailable and provided an expected arrival timeline. I have updated my review, attributing the delays to supply issues during the busy holiday season.
I ordered items online for local pickup. When I called to collect, I was informed that the items were not available locally, even though the website showed they were in stock. Later that day, I received a call saying the items had been 'found' in stock, but by then, I had sourced them from another supplier due to urgency. A refund has been issued.
I placed a small order on the afternoon of December 23rd and received an email confirmation suggesting same-day collection, but I was told to wait for further communication. I didn’t receive any emails or texts regarding the product's availability. A week later, I got an email asking for a review, and I initially rated it one star. The store later reached out with a voicemail explaining the product's unavailability and when it would be expected. I have since updated my review, attributing the issues to supply challenges during the busy holiday season.
I got lost on my way to pick up my order due to bad weather. What the staff didn’t know was that I was dealing with heart pain. A staff member kindly waited until 5:00 PM for me to arrive and even offered me a lift into town. Thank you very much.
Claim your business profile now and gain access to all features and respond to customer reviews.
aromaglowluxury.bigcartel.com
lenehans.ie
paramountfurniture.co.uk
comfortpure.com
hartco.com.au
fixtman.com
floristella.com.ph
blacktulipflowers.com
meonneon.com
lightsandlamps.com
