Review Time
This is a complete scam; steer clear. There isn't an actual store despite claims of being in the city, and there's no contact number available. It's simply a middleman with an attractive website that sources products from overseas while charging premium prices. Orders take weeks to arrive, and the items are nothing like what is advertised online. The boots priced at $95 are actually the $14.99 versions found elsewhere. They arrive with a strong chemical odor, poorly packaged, and the quality is subpar. Coats are flammable and unwearable, and the bags are made cheaply. When I attempted to return the items, they offered me partial refunds of 10%, 15%, 20%, and finally 50%, citing the expensive return shipping to their overseas address. After that, they stopped communicating. I ultimately filed a complaint with my credit card company and received a full refund of over $500. The products are so poor that I wouldn't even consider donating them.
Claims to be a Canadian company based in Toronto, but it’s not. My shoes took two months to arrive from China, with one order split into four packages arriving weeks apart. My last pair of boots still hasn’t arrived after three months, and they won’t provide a tracking number. The shoes are low quality and not orthopedic as advertised. Returning them costs $20 per pair, making it not worth sending back. Total scam.
THIS IS A SCAM! Don’t be misled by the Toronto name—everything ships from China. The items are cheap, poorly made, and nothing like the pictures. Refunds are promised but never issued. Customer service goes silent when you ask for proof. AVOID THIS AT ALL COSTS!
I ordered a pair of boots and was very disappointed. The quality is extremely poor, and the toxic smell from the material is unbearable. The return process is a hassle; I have to find a carrier that won’t charge export fees, and even then, there's a fee for processing the return. This is a complete scam.
Do NOT purchase anything from this so-called company. IT’S A SCAM. They wouldn’t cancel my order when I requested it immediately, and the items are of poor quality and bad fit. I asked for a return shipping label and was told I’d have to pay $20 to return or accept a 15% refund to keep the item. I sent a dissatisfied email and received no response. There’s no contact number on the website.
This is a total scam. There’s no physical store despite claiming to be in Toronto, and no contact number available. It’s just a middleman with a flashy website sourcing products from China at inflated prices. My order took weeks to arrive, and the items looked nothing like what was advertised. The boots I ordered for $95 are just $14.99 boots from another site. They reek of chemicals and the coats are flammable. The purses are poorly made. When I tried to return the items, they offered me a small percentage back due to the high return shipping costs to China. After that, they stopped responding. I filed a complaint with my credit card company and received a full refund for over $500. The items are so bad I wouldn’t even consider donating them.
I had to get this Cyraline sweater because the fabric and design looked appealing online. It met all my expectations and didn’t disappoint. The material is soft, and the print is quirky yet stylish. I paired it with simple jeans and sneakers for a casual outing, and it worked perfectly. I’m very pleased with my purchase! Even received compliments from my daughter's friend.
Initially, I had doubts due to a delay in processing my order because of a strike. However, these boots are genuinely some of the best I’ve owned in years. They look great and match well with various outfits. Beyond the appearance, the comfort is remarkable—I can wear them all day without foot pain. The orthopedic support was a pleasant surprise. The customer service was reassuring, confirming my package would be delivered. Thank you to the representative! I will definitely recommend this seller and purchase again.
I gave one star because zero isn’t an option. Don’t be misled by this scam company. They present themselves as a legitimate Canadian entity while charging outrageous prices for cheap items sourced from China. I paid over $70 for sandals that, when they finally arrived seven weeks later, were made of gold-painted styrofoam. They offered to send me an extra pair as a goodwill gesture, which I declined, and then they offered a maximum 25% refund. They do not have a store in Toronto. Save your money and order directly from another site.
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