clarke-oxford.com

3.2
3.2 Based on 61 reviews

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Average Rating

3.2

/
5

61 Reviews

5 Star
34%
4 Star
24%
3 Star
3%
2 Star
2%
1 Star
37%

All Reviews

Filter Reviews

Review Time

Fiona Cawley
No immediate visible information in where tbe product is coming from. Customer services treat custo

No immediate visible information in where tbe product is coming from. Customer services treat customers like stupid children. Order size 7 shoes, get size 4-5 and a ridiculous insulting email when you complain !! I've now threatened them with Trading Standards !

1
Date of experience: Feb 23, 2026
Sue Williams
Product is very poor quality. Being advertised as RRP £60. Seriously, not worth a tenner. Asked for

Product is very poor quality. Being advertised as RRP £60. Seriously, not worth a tenner. Asked for refund, had to return to China at considerable cost. Told them no point and that I would never ever purchase anything from them again! Beware! Poor quality clothing, nothing like their pictures on the website. Avoid at all cost

1
Date of experience: Feb 22, 2026
Jane Markham
New shoes

The shoes arrived in good time, am very impressed. They fit perfectly and I'm looking forward to wearing them when the weather gets better

5
Date of experience: Feb 21, 2026
Sue Williams
Avoid at all cost

Product is very poor quality. Being advertised as RRP £60. Seriously, not worth a tenner. Asked for refund, had to return to China at considerable cost. Told them no point and that I would never ever purchase anything from them again! Beware! Poor quality clothing, nothing like their pictures on the website. Avoid at all cost

1
Date of experience: Feb 20, 2026
Malgorzata Ciupa
I would give 0 stars if I could.

I would give 0 stars if I could.I accidentally ordered two dresses and emailed the company within 10 minutes to explain it was a mistake and that I only wanted one. They replied that the order had already been processed and nothing could be changed, which is unacceptable considering how quickly I contacted them.When the dresses arrived, the quality was extremely poor and they looked nothing like the photos on the website. Cheap material, bad stitching, and very disappointing overall.Customer service offered me two options: return the dresses to China at my own expense and wait a very long time for a refund, or keep them and order something else for the same price. I chose the second option, which was a big mistake. The replacement item was just as bad – very poor quality and completely different from the pictures.This company is misleading customers with false photos and low-quality products. It feels like a scam. I will never order from this website again and I strongly advise others to avoid it unless you want to waste your money.Very disappointed.

1
Date of experience: Feb 20, 2026
Gee B
Lovely shoes and so comfortable to…

Lovely shoes and so comfortable to wear! They've become my 'go-to' for everyday

5
Date of experience: Feb 19, 2026
Joanna Sykes
The shoes were great

The shoes were great. However they did take a while to get to me at least 3 weeks which is longer than I had anticipated. But will bear that in mind if I order any other shoes from you.

4
Date of experience: Feb 19, 2026
Mrs Caden
Great fit and got lots of compliments x…

Great fit and got lots of compliments x wish I’d ordered two .

4
Date of experience: Feb 19, 2026
Nancy Blythe
Never received my order

Never received my order. They told me it was delivered which it wasn’t and they take no responsibility for it. So £40 paid out for nothing. Poor customer care. Won’t use again

1
Date of experience: Feb 19, 2026
Christine O'sullivan
This company is scamming out of their…

This company is scamming out of their money you don’t get your full refund I ordered a £40 dress been offered £9 refund their excuse is keep the item but the dress was see through which was not in the description don’t even know I was ordering from ruddy china otherwise I would not have bothered. DO NOT USE THIS COMPANY oh also they say returning will cost around £20

1
Date of experience: Feb 19, 2026

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