Review Time
An absolute scam, this Company took £65 on 25/8 for a service costing £18. I realised WITHIN AN HOUR that I was not in the correct YouGov site and cancelled IMMEDIATELY with them. There had been no uploading of the documents necessary for a standard DBS Certificate so no service could have been provided. I requested a refund and was offered £27.50. I was also told that my refund was requested on 26/8 WHICH WAS A LIE, I have emails to prove this. I have now been in touch with my bank who are dealing with this for me. They are not only scammers but liars as well. This needs to be reported all over social media to make people aware.
Same as a lot of reviews I've read here - paid through the nose for a fast track DBS which wasn't in any way fast, redirected to Verifyonline which I had to pay further money for. I got my documents and thought nothing of it until I got y credit card statement in today and realised they've been helping themselves to £8 monthly! No way to speak to anyone when I rang as they don't give the option so I've sent messages via their site and email telling them to stop and asking for a refund. Serious con
Totally fed up! I completed the Application form which wasn't easy and 5 weeks later I'm still waiting for them to contact me re progress. Its impossible to communicate with them via phone or e-mail. They have taken £168 out of my bank account and I still have no DBS certificate. I sent the required documentation they requested to proceed and they are still asking for the same. How can they live with themselves. Please don't be taken in by them. Disgusting
Clear check is a ScamNot anywhere near what they claim they are. Debited my account by £93.50 and keeps asking me to upload my documents, and when I did that several times they directed me to a link, Verifyonline which again charged my account with £16.80 and verifyonline will then start with their own endless questions. When I discovered it wasn't working as it was the 5th day instead of 24 hours service which they advertised, I applied for a refund of my money from Verifyonline which they responded promptly and returned £16.80 back to my account. But Clear check refunded me only £25 and kept my £68.50 till now for service they failed and never provided. Too bad for Clear check to claim that they are government approved DBS agent rather they are out there scamming the public with their false claims of delivering DBS services in 24 hours
I have purchased a fast track basic dbs check and paid £83 - and they confirmed after payment that it will come between 7 to 14 days. So basically the service is not fast track. I have been trying to contact the company which is impossible! There is a phone number to call but it is absolutely ridiculous because it does not give you any chance to talk to someone. There is no cancellation possibility! They keep sending emails to tell you to upload documents but no chance to cancel. I found this company on web search, I believe on Google search or safari. Google search has to sort something out here because we are trusting their advertisement. The company appears on the first line of the search bar.
I've been scammed by clearcheck. They have taken nearly £100 from me but you can't contact them by phone or email when their service doesn't work! They ask you to verify your documents sp you have to pay another £11 to do this online but then they ask you to do it again! When it doesn't work, you can't contact them at all. They mention a support ticket to make contact but this doesn't work at all!!
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