Review Time
The place has been lovely and truly felt like home. It was the perfect spot to settle in after relocating to the UK — calm, comfortable, and welcoming. The agents have also been great — always attentive and quick to help whenever needed. Really grateful for the experience!
On my first encounter with my agent, Louise Caira; I was desperate to find a house when I bumped onto her advert on gumtree. I explained my desperation and she was very understanding and compassionate. She went over and beyond to ensure that I got into the house quickly !! She has been very responsive to any arising issues in the house shared by 5 of us and genuinely would find ways to resolve grievances or problems with equipment. I would have wanted to move to the next house with Cloud Homes but they had no rooms in the area I was interested in. I would no doubt recommend them to find you a good home.
I used Cloud Homes in the Wiltshire area to rent a room for ~9 months. During this time I was mostly dealing with Louise Caira who has been very helpful. While issues with the property arose somewhat frequently, Louise was always communicative and efficient in getting them dealt with. My tenancy was administratively smooth from start to finish dealing with her even with me being a little difficult.
Currently in tenancy with Cloud Homes and Louise Caira has been the most incredible agent. Immediate responses to any issues or queries that have cropped up. Huge care taken in a very speedy move in process. Easy to contact and the room is lovely. The rent I pay is fair and competitive with the market. House has all amenities that are perfectly maintained. Super cleaning team that come in on Mondays. Have had a very easy year renting in a lovely clean home with Louise and Cloud Homes!
Been here for a couple years now and really enjoyed my experience here, moving in was pretty easy going, my room is nice and spacious. Never had any issues in the building. There was a brief chaotic period where a there was a manger change but it was very well handled by the new assistant manger Sonia. The place had a nice turn over when she joined and if i was doing another year at uni i would rebook here.
I am a Landlord of one of the apartments in Poulson House.No idea how the previous agent transferred us to Cloud Student Home .This is the worst AgentFirstly they collect religiously rentals from Students and in the past year the payments have been erratic January 2024 they paid out £400 for 3 months April 2024 £1000 July £400 .October £200 & January 2005 £56same rental each month paid by student.They claim to have no telephone number & don’t respond to emailsWho regulates this company.They are ripping off landlords
It has been a pleasure renting with Cloudhomes, and I recommend them 100%.. Great service, always polite and very quick response and professionalism.Based in my experience dealing with Becki Jones during my 2 years renting in Amesbury.Huge thanks
I had an extremely unpleasant experience with CloudRooms and strongly advise others to avoid their services. During my stay, the living conditions were consistently unhygienic and poorly maintained. There were persistent plumbing issues, with blockages in the bathroom drains filled with hair and debris, creating unbearable odors. The kitchen was always dirty and filled with a suffocating, oily smell that made cooking impossible, and there was no effort to enforce basic cleanliness among tenants. Despite multiple complaints, the agency's response was inadequate, providing only temporary fixes that failed to address the root cause of these issues. Additionally, the Wi-Fi was unreliable for over a month, despite being a promised amenity. Overall, CloudRooms failed to deliver a livable environment or fulfill their commitments, which negatively impacted my health and well-being. I would strongly recommend looking elsewhere for accommodation.
How do I get my deposit back from cloud accommodation tudor road Leicester urgently.I've been in contact with Jason but no luck He has had 10 emails from me and responded so he knows who this is.I just want my deposit back What governing body do I go to to complain
I am a new student who has moved into a studio at Longside House in Bradford.I am paying a huge amount of money to stay here and had been given my keys today, expecting to walk into a clean and healthy looking room.But I have been welcomed into a room full of dead insects and walking cockroaches!!! My bed had insects on it and was stained, and at the side of my bed I came to find someone’s boxer shorts! I am disgusted and can’t even get words out to explain how dirty and filthy this studio accommodation is!My dishwasher started to leak when I switched it on? And was filthy? I am disgusted that this is accepted as normal living and healthy standards for students to move into with cloud student accomadation? You should really be ashamed of yourselves, welcoming new students into there university year like this? This place is definately not to living and hygiene standards, I am disgusted!!
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Cloud Homes offer a property management and residential sales business. Our online estate agency and property management services are backed by a huge amount of industry experience from every one of our staff members.
We offer both traditional and online estate agency sales from £495. We know the future of property sales is online but many still prefer the traditional method, consequently we have experts in both fields based in our Salisbury offices.
Our property management service has a strong focus on customer service, compliance and legislation.See more
