Review Time
Staff absolutely charming and professional when you can make contact!But the 'phone system is beyond frustrating. After waiting twenty minutes (several times) a voice message advises the caller that 'they're very busy and to call back later'. How rude and unhelpful! Conister would do well to follow the lead of the firms best handling such situations; perhaps invest in a new 'phone system where after two or three minutes an offer to call back, the number to be keyed into your handset. Good customer relations.
This Bank is so useless / incompetent.I wouldn't trust them with my money. All bad review about them wasting your time to Open a bank account with them is true and I can validate it.Thank you for your patience while we process your application with Conister Bank Limited.Your application remains in the queue and is being handled by our team. We appreciate your understanding during this busy period.That's the begining of November.So don'bother with them.
We have used Conister Bank with our business for a good few years now, The team are brilliant to help with any questions and are very professional with dealing with any of our clients. Highly recommend if anyone is looking for a provider. Thank you to the team at Conister Bank.
I have only had an incredible positive experience with all the team here at Conister. Andrew, Tom, Lee and team have always been incredibly helpful from day one. Things are actioned appropriately, quickly and efficiently. I couldn't recommend a team/place more and wish them all the best for their next financial year 2026. G
Have always received fantastic customer service when dealing with Conister. Andrew has been very helpful in answering any questions I had, came back to be very quickly and did everything he could to make things as easy as possible for me.
I just wanna say as someone who is really picky and doesn't like faff, no matter who I speak to at Conister everyone is absolutely amazing and just sorts it without faff and stress which I really appreciate. You guys should be applauded for the customer service and care given. I would have no hesitation recommending Conister bank to anyone! Truly excellent, professional, quick and genuine service.
Same here. A total shambles. Jumped through hoops to open a Fixed Rate account but took 2 weeks of chasing trying to get the details to fund the account (and I still haven't got them!) In the meantime I guess the rate will have been reduced. Even if it hasn't the systems and customer service are so appalling I'm not going to proceed. Won't trust them to run a bath.
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We offer financial solutions across the Isle of Man and the UK, helping customers achieve their goals with trusted, flexible banking services. With a legacy of trust dating back to 1935, Conister Bank is proud to be an independent institution committed to personal service and long-term relationships.
Our expertise covers a wide range of financial products designed to support both individuals and businesses. We provide personal and business finance, high-interest savings options, SME and corporate lending, asset finance, mortgages, bridging loans, block discounting, and secured credit facilities.
At Conister Bank, we believe in more than just transactions - we believe in partnerships. Our customer-first approach means we take the time to understand your ambitions and provide the financial support that makes a real difference. Whether you’re planning for the future, growing your business, or navigating new opportunities, we’re here to help you succeed.See more
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