Review Time
Paul Long, was very polite and knowledgeable, gave me all the information I required to make my decision on having connect fibre in my home. Nothing was too much trouble and he answered all my queries.
Thank you so much
I had an exceptional visit from a representative of the company. They asked about our current services, provided pricing, and presented an excellent package. Although installation is yet to happen, I am very satisfied with the service I've received so far.
I was recently visited by a representative from the company who was exceptional. They asked about our current services, provided pricing, and suggested an excellent package. Although installation is pending, I am very happy with the service I've experienced so far.
I unfortunately had to leave the service due to coverage issues at my new property, and switching to another provider feels like a downgrade. However, the customer service I received was exceptional, especially from a representative who resolved my termination issue and acknowledged a mistake in processing. Truly honest service that other providers should emulate.
We've been without broadband for four days now. There are no engineers available on weekends, so any issues require a long wait. They have acknowledged a major fault in the area, but there's no clear timeline for resolution. The support staff have been unhelpful and leave promptly at 5:30 PM, leaving customers in the dark. I would not recommend this service.
I am a huge fan of this service. They have provided a level of service that is lacking with other providers. As someone who relies on a stable connection for work and enjoys gaming, they have been flawless with no interruptions in 18 months. I've upgraded to the fastest package available, and it’s remarkable. The latest WiFi technology ensures my family is satisfied, and we have options for future upgrades if even faster speeds become available.
Claim your business profile now and gain access to all features and respond to customer reviews.
