Name: uk2.net
Telephone: 08004700425
Rating: 4.0

Lauren J. Guest

Initial account setup experience was frustrating

The automated account setup and user journey left much to be desired, repeatedly indicating that my password or username was incorrect, despite following the guidance to use my email as the username. However, the email support team was quick and effective in their response, though I arrived there feeling frustrated due to the initial automated system.

Date of experience: Jan 22, 2026

Nathaniel Guest

1 month ago

Email service credit issues

There has been a mistake with the credits for my email hosting instead of the payment for my web hosting, and now my email service has stopped. It's been two days without any contact from the billing department. I understand it's the holiday season, but I urgently need my email restored.

Date of experience: Jan 03, 2026

DB25 Guest

2 months ago

Email hosting issue persists

My email hosting has been incorrectly credited instead of my web hosting payment, and now my email service has stopped. It's been two days without any response from the billing department. I recognize it's the holiday season, but I urgently need my email back.

Date of experience: Jan 02, 2026

Casey C. Guest

2 months ago

Excellent experience

I had a fantastic experience with the service. They provide great services and quick responses regarding my websites, and the particular agent I dealt with exceeded expectations.

Date of experience: Dec 31, 2025

Joshua Parker Guest

2 months ago

Reliable service

I've never encountered issues with this provider. Their response time is quick whenever I've reached out. I feel confident working with them in the future.

Date of experience: Dec 30, 2025

Cleve Guest

2 months ago

Avoid this provider

I transitioned my website away from the service in August due to email failures after a so-called 'server migration' earlier this year. Simultaneously, all my passwords for accessing the backend and support stopped working. I've been with a new provider since August 2025, yet the company charged me for a service renewal despite my formal domain transfer. This feels criminal. I advise others to steer clear of this provider. If I don't receive a response within 48 hours, I will consider legal action.

Date of experience: Dec 23, 2025

Isidore Long Guest

2 months ago

Quick and easy

The process was quick and easy. I received useful information.

Date of experience: Dec 18, 2025

WaKiNo Guest

2 months ago

Friendly responses appreciated

It's always nice to receive a friendly reply to my inquiries, even when I know they're often due to my own mistakes!

Date of experience: Dec 17, 2025

TigerBlackBelt24 Guest

2 months ago

Swift resolution

I received a quick response, and the issue was resolved promptly.

Date of experience: Dec 15, 2025

MrShiya Guest

2 months ago

Long-term satisfaction

I've been with the service since its inception. They offer excellent value, great service, and reliable support. Responses are fast, and they handle issues competently and efficiently. I highly recommend them and have no plans to switch. Their reliability and support are crucial—my problem was addressed and resolved by 10 am on a Sunday, which speaks volumes.