Review Time
Drylining course. Great hands on experience gained. Tom our tutor had extensive knowledge and experience in all aspects of drylining that he passed on in a very friendly, relaxed teaching style. Also great service from construction helpline office staff, who went above and beyond. Especially Alan Michaels. Looking forward to working with them to gain employment and make use if new skill learnt.
Worst company I’ve ever dealt with. Stay away at any cost. - I paid for my course, exam and cscs card fees on September 2022 they charged me £180.00 for the course and £60.00 for the card. - I completed my course and took the exam at the beginning of October and passed.- It was confirmed that I would receive my cscs card within 2 weeks.- But I didn’t receive my card and kept chasing them for weeks to sort this out. Unfortunately, no luck. - Then it turns out to be that they didn’t even process my pass certificate all that time and didn’t even apply to CSCS for my card.- Finally, I received an exam pass certificate on 11 Jan 2023. after 3 months passing the exam.- But still no card received.- I chased them again and again for the card till April 2023. Guess!! Still no card. I don’t even mention how many contract jobs I couldn’t applied in that period and lost lots of job opportunities as well as the stress. - Finally, I raised a request to get a refund on 18 April 2023. I received an email the same day that if I would accept refund of £50.00 after all these!- I immediately called them to understand what is going on. Apparently because I took the course, they could not refund and they would charge me £10 administration fee and I would only entitled for £50.00 plus no card after all these time and afford waisted.What sort of human are these people think that they took people’s money and don’t provide them with what they needed and get away with it. Basically, they would expect me to give them £190.00 for nothing!!! The person I talked to over the phone was not helpful at all and he said that there is nothing I would do to change their mind because this is their company policy.At the end I end up accepting the situation and ask them to send me my cscs card because I desperately need the cardNow it is 12th may and still no card.Please do yourself a favor and do not get near to this company.
Worst company I’ve ever dealt with ile after lie got my refund finally after getting back to investigate and having phone put down on me and pursuing this company and not going away till thay finally gave my money back that they shouldn’t of took In first place and why they take it in two instalments and then send me £230 instead of £280 back I don’t know seeing as they didn’t even book a course stay away from this company money transfer was sent back from India but they would of kept the money if had it there way dont let them rip you off company needs investigation and shutting down construction help desk
Great customer services!!! Very friendly and helpful!! Alan you are great man!!!I'm very great full to my assessor Andy Thompson .Thanks a lot Andy !!!I did a great choice to study with Construction Helpline and honestly I do highly recommend their services.
Hi my name is Zana Hama,I am very happy with the surface and I’ve been dealing with the guy his name, Alan he’s been very helpful updating me on time and also if it all the voice making sure everything good for my training course for gold cart. Thank you so much for your help guys.
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