consumerlegalgroup.com

4.4
4.4 Based on 181 reviews

We are a game changing Law Firm fighting for Consumer Rights in the heart of New York City's Financial District. Consumer Legal Group was established with a single, driving purpose: help average Americans get out of financial trouble and on track to stabi...

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Average Rating

4.4

/
5

181 Reviews

5 Star
80%
4 Star
6%
3 Star
1%
2 Star
2%
1 Star
12%

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Review Time

I am a client of CLG when I call or…

I am a client of CLG when I call or have a question about my case, I can always get some on the phone without any Hassel. I receive calls wanting to know if I have questions or concern about the process, I will use CLG again. Customer Service is outstanding.Thank youMs. Barker

5
Date of experience: Feb 29, 2024
Beresford B.
Hello

Hello, I was wanting to let you know that you have a fantastic employee by the name of Shannon. She helped me with my issue that I had to call because my bank made a mistake by accepting some payments that were not due to pay till Friday and that would’ve interfere with the payment that you were going to take out also for me so I had asked her if there was any possible way that I can Avoid paying two months She had a solution, but she had to ask permission to see if it was able to be issued to me well she helped me very much and I was appreciated so I will be able to pay you guys later in the April which would help me a lot she was polite. Sounds like a very happy person. I am so glad she answered my line as I was on Hold

5
Date of experience: Feb 27, 2024
Vicky Carter
Professional and help is wonderful

Professional and help is wonderful

5
Date of experience: Feb 26, 2024
GodJesus89
Staff are professional and friendly

Staff are professional and friendly. All my questions have been answered by staff that are very knowledgeable. Staff are very responsive, timely and have my success in mind as well as CLGs.

5
Date of experience: Feb 22, 2024
CB87
Very Responsive

So far, I received a satisfactory response from CLG. Thank you, Jan for taking my call on February 20, 2024. You were very responsive to my questions and took the time to explain to me the next steps.

5
Date of experience: Feb 20, 2024
ZICR4FT51
I received excellent today.

I received excellent today. Millford Faylor

5
Date of experience: Feb 20, 2024
Reuben
I appreciate this law firm & the…

I appreciate this law firm & the compassio they have for there clients. And thank you Shannon for your help the other day.Thank you consumer legal & all its Employees.

5
Date of experience: Feb 11, 2024
Marianne Cook
They answered my question

I had to call Consumer Legal Group with a question and got Shannon Wilbert as a representative. She made me feel at ease, she got my question answered, and she talked me through how to use the company portal if I so choose the next time. This company is fantastic!

5
Date of experience: Feb 08, 2024
Great customer Service- will update upon resolution

Update 2/15/24: I am pleasantly surprised at their prompt response to my complaint. I take back what I said previously. Their team was genuinely concerned and attentive to my complaint and the miscommunication. They are actively working on resolving my issue. I appreciate the honesty and integrity this company has shown.I will provide an update once my issue has been fully resolved. Scam artists, a class action lawsuit should be filed against them. As a matter of fact, I have already reached out to an attorney who says I have a good case. It won't be a quick case, but a strong one nonetheless. They promised that the payments made towards the account would be refunded if it was not removed from your credit, but that was a lie. Now, they are stating that the fee was for legal representation. Absolut frauds and liars.Remember, they claim to record all of their calls, which can be used as evidence against them. Don't believe the fake reviews they wrote for themselves

5
Date of experience: Feb 01, 2024
BC93
Five stars service

I’ve had nothing, but courteous and knowledgeable service from CLG. I signed up with a better rate and debt service help than National Debt Relief was offering me. Breanna S. kindly assisted me today on the phone to quickly update and add some debts I had located in my emails to have added to my case. She was very friendly and offered to call me back on a later date to follow up with me about these updates on my case. I’m happy with everything CLG does.

5
Date of experience: Jan 22, 2024

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Business Details

  • We are a game changing Law Firm fighting for Consumer Rights in the heart of New York City's Financial District. Consumer Legal Group was established with a single, driving purpose: help average Americans get out of financial trouble and on track to stability.

    We provide individuals in 47 states with expert assistance in debt validation and litigation services, and deal directly with creditors, collection agencies, and parties to legal disputes.

    We believe that all Americans should have the opportunity to reduce, manage, and settle their debts with dignity and quality professional advice, regardless of their financial circumstances. See more

  • language https://consumerlegalgroup.com

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