Review Time
Extremely disappointing service! I'm completely in the dark about my current plan and the reason for the constant price hikes. I initially signed up for one website at €7.5 monthly. After adding a subdomain, the cost jumped to €30. By the second month, it surged to €60. There's a lack of information regarding my plan, options for changes, or the justification for paying €60 for a small website and its subdomain. This feels like a scam!
Awful experience! I'm completely confused about my subscription plan and why my monthly fees keep increasing. I started with a single website for €7.5 per month, then added a subdomain and suddenly it jumped to €30 per month. By the second month, it skyrocketed to €60 per month. There’s no clarity regarding my plan, how to modify it, or why I'm being charged €60 for such a small website and a subdomain. This feels like a scam!
The reseller model encourages sellers to profit off clients instead of assisting them. The structure allows resellers to charge customers while the company takes its cut, resulting in clients paying more than necessary. It seems designed to push costs rather than deliver genuine value, and it lacks fairness and transparency.
Functions well - stable and simple, with no major surprises despite the technical challenges we faced. It would be helpful to allow language changes without page reloads, a common issue in seamless applications. The tool meets basic needs effectively.
We have never encountered such unprofessional behavior. We requested to cancel our subscription and even deleted our account before the renewal date. Yet, they charged our payment card again a few days later without authorization. Our support ticket was ignored, and we were charged €60 anyway. No explanation, no resolution, no refund. This raises major concerns about how they manage customer data and billing. Charging after cancellation and retaining payment info is unacceptable. We advise others to reconsider trusting this service.
Over 22 months, the monthly fee for my small site rose from £11 to £24. While the company may highlight new features, it doesn’t justify the increase. The stress of monitoring invoices for potential overcharges is unnecessary, especially with free alternatives now available that meet consent requirements.
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