fixfactor.co.uk

4.9
4.9 Based on 121 reviews

We fix what others can't. Specialising in fast and reliable phone, tablet, and laptop repairs, from cracked screens to complex motherboard issues and data recovery. With over 10 years of experience, we're your trusted choice. Visit our workshops in Wimble...

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Average Rating

4.9

/
5

121 Reviews

5 Star
95%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
0%

All Reviews

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Review Time

Paulius K
Fantastic service from start to finish. I was initially offered a repair attempt at a lower cost, bu

Fantastic service from start to finish. I was initially offered a repair attempt at a lower cost, but they were completely transparent about the risks and gave me the option of a motherboard replacement with full guarantees. I chose the replacement and ended up with upgraded specs, which I’m really happy with.

Communication was excellent throughout — quick replies, clear explanations, and very friendly service. There was a small mix-up with the charger, but they immediately sent the correct one via urgent delivery and reimbursed my return postage without hesitation.

Professional, honest, and reliable. Highly recommended.

5
Date of experience: Feb 14, 2026
Marissa Hughes
Revived my dead laptop

My laptop was dead with important files that weren't backed up. I'm very satisfied with the service: the repair was quick and included in the diagnostic fee, with options for longer-term solutions. This is one of the most impressive recoveries I've experienced. They are friendly, professional, and communicate excellently. Highly recommend.

5
Date of experience: Jan 12, 2026
Samuel W.
Outstanding service and quick repairs

Outstanding service and quick repairs - I rely on them frequently and they consistently deliver.

5
Date of experience: Jan 08, 2026
Sharon Anderson
Brought my laptop back to life

My laptop was dead with crucial files that weren't backed up. I'm very pleased with the service: the repair was swift and included in the initial diagnostic fee, with options for a long-term solution. This is one of the most impressive recoveries I've seen. They are pleasant to work with - friendly, professional, and maintain excellent communication. Highly recommend.

5
Date of experience: Dec 22, 2025
NB73
My device feels brand new

I took my device to the service, and when I got it back, it was not only repaired but also cleaned and looked even better than before. I can't praise the service enough - truly a satisfied customer! Would definitely recommend.

5
Date of experience: Nov 19, 2025
Jay Powell
Knowledgeable technicians

The technician was very knowledgeable and did not overcharge for a simple screen replacement. The service was quick, friendly, and very customer-oriented.

5
Date of experience: Oct 27, 2025
Magnolia Taylor
A great place for help

What a very friendly service to utilize; they are incredibly helpful in every aspect.

5
Date of experience: Sep 30, 2025
Selma Clark
Battery replacement success

I sent my device in for a new battery and received it back within a week. It now lasts at least two days without needing a charge, so I'm very satisfied. Thank you!

5
Date of experience: Sep 29, 2025
Kkck12899
Exceptional service

Exceptional, friendly, and cost-effective service.

5
Date of experience: Sep 29, 2025
R4j126
Persistent in fixing my device

They didn't give up on fixing my computer, even when I thought it was beyond repair. The technician saw it as a challenge and managed to fix it at a reasonable price.

5
Date of experience: Sep 15, 2025

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Business Details

  • We fix what others can't. Specialising in fast and reliable phone, tablet, and laptop repairs, from cracked screens to complex motherboard issues and data recovery. With over 10 years of experience, we're your trusted choice. Visit our workshops in Wimbledon or Victoria, or use our convenient UK-wide mail-in service. Don't bin it, fix it with Fixfactor.

  • email hello@fixfactor.co.uk
  • call 02085437088
  • language https://fixfactor.co.uk

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