Review Time
if you expect to connect 2 broker accounts eg 1 tradovate account that has 10 trading accounts on it and another broke that has multiple trading accounts on it you will not be able to do it. They allow two connections but you can only connect 1 trading account/connection. this makes it the most expensive option on the market. I thought i can replace pickmytrades with this, but it is not suitable. I asked for a refund - of course they didn't provide it.
My biggest concern/Pet Peeve is the fact that I did not realize I had signed up for the yearly renewal without realizing it. I had stopped using the service, but was charged another yearly fee. When I noticed the charge, I immediately followed Copygram’s policy to get a refund, but never heard back, nor did I get a credit to my card. I followed up with another email, and the only response I got was a 1-line email asking why I wanted a refund. I responded to let them know that I didn’t realize I had signed up for reoccurring billing, and that I no longer use the service. No response/No Credit. I feel they just want your money, and are not interested in customer service. So yes, they got a yearly fee out of me, and I haven’t used the product. Therefore, I want to stop anyone that I can from making the same mistake I made.
Honestly, I had no clue what I was doing at first. Tried to connect my broker using tradelocker as receiver and MT as master and got stuck on the whole symbol matching thing. Hit up support and they were super chill, walked me through everything and didn’t make feel dumb for asking beginner questions.Now everything just works. Trades come in and it’s accurate. I’m pretty sure there’s some smart AI in the background cause my trades hardly ever mess up.Had another moment where I was stuck with Tradingview alerts, I didn’t know what format to use for messages. Support said just put whatever text, JSON or not, and copygram will figure it out. Gave it a shot and yeah it worked. I suggest for the team to mention this on their doc, it can be helpful for other users too.Anyway, I’m happy with how it’s going. Makes things way less stressful and support is actually helpful when you need it.
Great experience of copy trading in various platforms like TradeLocker, MatchTrader, MetaTrader, and Tradovate as well.There is no hard setting; everything is simple, create a room and add sender and receiver, that's all, and if there is any issue, support is always there to assist you over chat and remotely.
Total waste of time! They claimed on their FAQ that a VPS isn’t required, but that’s not true—you actually do need one. They lied. There's no trailing stop-loss feature, and no option to contact support from the dashboard.It’s really frustrating. I’ve been trying to request a refund for 3 days, but there’s no way to reach them. Even the email they listed on their website doesn’t work!Be careful, everyone.
I'm using Copygram to copy signals from Telegram to MT5, across different brokers, multiple MetaTrader 5 terminals, and several independent VPS setups — and I consistently face the same critical issue:TRADE_RETCODE_INVALID_PRICE (10015)This error originates from the receiving broker, but only because the trade is being sent too late or with outdated price information. Given that the issue happens regardless of the broker or VPS, it's clear the problem lies within Copygram itself — most likely due to execution delays or system overload on their end.I’ve asked support to investigate whether Copygram uses market orders, supports dynamic slippage, or is simply delayed in processing the Telegram signals — but instead of technical answers, I keep receiving basic error definitions I already know.To make matters worse, I’ve been told several times that the backend team would contact me via email, but I never receive any follow-up. No real feedback, no transparency.If Copygram’s technical team finally investigates this properly and provides a real solution, I’ll be happy to update this review.But for now, the service is not reliable for serious trading, and the support is too basic to handle anything beyond surface-level issues.📝 UPDATE (08.04.2025):I’ve received a response from Backoffice confirming that they reviewed my case. The issue seems to be resolved now, as signals are finally being received correctly — although I’ll continue monitoring behavior over the coming days and weeks.That said, the first-level helpdesk remains insufficient when it comes to handling technically complex issues.If the service continues to perform well, I’m willing to revise and update my rating.
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Copygram stands out as a versatile trade copier designed to streamline your trading experience. It empowers users to effortlessly copy trades from a variety of sources including Telegram channels, TradingView, and Metatrader. What sets Copygram apart is its capability to integrate seamlessly with numerous platforms such as Metatrader, DxTrade, and Tradelocker.
The intuitive interface of Copygram ensures that even beginners can navigate the tool with ease, while advanced traders will appreciate the depth of options available to customize their copying strategies. Whether you're looking to mirror the trades of seasoned experts or share your own strategies across different platforms, Copygram is the tool that can help you expand your trading possibilities.
Experience the convenience of having a unified solution for all your trade copying needs with Copygram. Join a growing community of traders who are leveraging this powerful tool to enhance their trading efficiency and effectiveness.See more
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