corporate.hibu.com

3.6
3.6 Based on 201 reviews

A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text market...

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Average Rating

3.6

/
5

201 Reviews

5 Star
63%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
34%

Filtered Reviews

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SauvonsLaLangue
Hibu was great to work with in building…

Hibu was great to work with in building my new website. They were easy to get a hold of. The best thing was the customer service. They actually answer their own phones. That's hard to find these days. Iwill stay with them for rest of my business life.

5
Date of experience: Feb 13, 2020
AntooDie
Great Job

Great Job on everything

5
Date of experience: Feb 13, 2020
Preston Butler
Great Service & Attention to Detail

I used to be a client of yours a number of years back, but I listened to other people and cancelled with you. Last year, I called Allan Segal, who was my previous rep, and we signed back up with your company. You guys put together a great program, new website, google adwords, facebook ads and more! We should've never cancelled with you in the first place. The attention to detail to my account is like no other. If I need a change on my website, it is done within a matter of minutes. If I need a post on my FB page, it is done. Allan has been responsive to our needs and has helped us recapture our online visibility. Thank you!

5
Date of experience: Feb 11, 2020
Anya Gibbs
Excellent ALL AROUND!!!

5
Date of experience: Feb 11, 2020
Richie Long
If there was a way to give -5 stars…

If there was a way to give -5 stars they would get it. Nothing about the experience of doing business with them was good. It was a total waste of money. Do not be lured in by their lies.

1
Date of experience: Feb 11, 2020
Sydney B.
Promises Kept

Smoothest advertising transaction, follow-up and implementation I have ever been involved with. If this brings in the customers I believe this campaign will, this company, Lynda & Sophia is obviously the right choice for any business looking to grow their customer base.Thank you again ladies!

5
Date of experience: Feb 07, 2020
Griffin Morgan
🙌🏻Brenna Ray/Jennifer Calhoun

Dear Hibu, I can't tell you how much I've appreciated Brenna Ray and Jennifer Calhoun over the last couple of months. Brenna came to a dog training class with Marvin Pierce Dog Teaching, LLC, a few months ago, and we struck up a conversation about our business. She introduced us to Hibu and your offerings. We decided to give it a try; we needed marketing assistance, moving our business to the next level. Brenna was able to put our concerns to bed as they came up and give us high confidence in the product and process. Every turn, she has been there via phone, text, email, and in-person training (some times daily). Jennifer Calhoun, where to start my journey with Jennifer, began as a 4 hour (I think) phone conversation with Brenna in my dining room. We went over EVERY aspect of the website that was being built. From what I gathered, these conversations are usually around 2 hours, but we went over every detail in full and had fun doing it! Since this time, Jennifer has checked in with me several times, walking me through additional training and doing everything to optimize our website. Even today, we spent two hours training and working on how to better our page. The time and effort put in by both of these ladies have been above and beond my expectations, and I much appreciate all the time they take empowering me to be able to edit and update my site sometimes daily. If I were to have a disappointment, its that Jennifer won't be my permanent goto. I am in the business of making personal connections and like to live my life much the same way I have enjoyed every conversation and learned so much along the way. In closing, I want to send a huge thank you and a massive shoutout to my girls Brenna and Jennifer.Dari SchwarzOperations and Customer Relations ManagerMarvin Pierce Dog Teacher LLC(503)730-0827

5
Date of experience: Feb 03, 2020
Booth Lewis
I have the best Media…

I have the best Media consultant/advisor-T'yanna. I had told her that we were a small business and needed more clients. She listened to me and never once did i feel as if she was being forceful or inattentive to my needs. She calmly explained what would be necessary for our business growth. I went ahead and took her advice. Business is slowly trekking in but i have to do more to boost my business. Hibu is a LEADER in its class. Don't hesitate. In order to make money, one has to spend it. I am happy we did!

5
Date of experience: Feb 01, 2020
Myron Kelly
The worst web sight ever!!

The worst web sight ever!!! Tried for 2 to 3 years to get what I was paying for. Salesperson would say I will re do this for you!! I will get it fixed Bla Bla Bla I could not so much as get a picture changed. Then I paid someone else for a new Web page that is amazing. Canceled with Hibu. My contract was up and I was free to cancel. I was told on the phone it was canceled. They kept taking the money out of my credit card for 4 more months after several calls and emails I finally had to cancel the card and call the credit card company and tell them to not allow any more charges. I have had the worst experience of my life with this company and no one cares. I canceled in Sept 2019 and in Jan 2020 I still have not received my refunds.

1
Date of experience: Jan 30, 2020
Laurence Howard
DON'T MAKE MY MISTAKE !!!!!!!!!!!!!!!!!!!!!!!

I was looking for someone to build a website and handle reviews for Google and Facebook through my website as I have done in my UK businesses. So I reached out to Hibu in the US the sales person was great and tech team worked hard to get the website reviews to post to google but to no luck. I was told at the start it would work but the reviews only go through Hibu not Google, as everyone was so nice I didn't fuss I paid the 900+ per month with the understanding I was done with this at the end of my 6 months. So in the 1st week of November I called to cancel the service as I was told to do 30 days before the end. I though it was done I paid my December bill . Now in Jan 2020 I get another bill why you ask because I needed to call in December as well to cancel . I tried to use common sense with Kris GehoHibu Customer Service877-899-1228But to no luck the words and I quote" did you get it in writing about the reviews through Google " No I thought while I was on the phone with the support team showing what I wanted on my other sites that would be good enough as the words YES WE CAN DO THAT was all I needed . The thing is if you can't trust the people you are doing business with you shouldn't do business with them so learn from my mistake . Please keep shopping for a Google partner because Hibu is not it.

1
Date of experience: Jan 29, 2020

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Business Details

  • A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back.

    Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner.

    To read Hibu reviews and learn more, visit http://hibu.com. See more

  • language https://hibu.com

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