corporate.hibu.com

3.6
3.6 Based on 201 reviews

A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text market...

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Average Rating

3.6

/
5

201 Reviews

5 Star
63%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
34%

Filtered Reviews

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Review Time

Babette Ross
Zero customer service

My recent experience with this company is a flat zero they are a con job.

1
Date of experience: Jun 23, 2024
Elias Barnes
Nick Etten has been a life saver

Nick Etten has been a life saver. He has helped restore and resolve all of the issues with my Damon's Lawn Service Hibu website. He has also orchestrated the make over of Damon's Lawn Service Facebook page as well. He is the definition and example of what customer service and support should be!!! BAR NONE!!!

5
Date of experience: Jun 16, 2024
Outstanding Account Executive: Gabi LeGrand's Impact on Our Digital Transformation

I am delighted to share my experience working with Gabi LeGrand at Hibu. As our account executive, Gabi has been instrumental in navigating the complexities of developing a modern and dynamic website for our company. From the outset, her dedication and expertise have been evident, ensuring that we created an outstanding website with compelling and relevant content & creative.Gabi’s exceptional communication skills, coupled with her articulate and thoughtful approach, have made the entire process seamless. She has a remarkable ability to anticipate our needs, often addressing potential issues before we even become aware of them. This proactive mindset has been invaluable to us.Recently, when we faced execution challenge, Gabi stepped in promptly to correct the course and connected us with the right resources. Her commitment to excellence ensured that the final result not only met but exceeded our expectations.Gabi is the primary reason we chose to work with Hibu. Her professionalism, creativity, and dedication have made a significant impact on our project. We are incredibly grateful for her support and highly recommend Gabi LeGrand to anyone looking for exceptional service and results in their digital marketing endeavors.

5
Date of experience: Jun 13, 2024
Penelope
This company is almost impossible to…

This company is almost impossible to cancel we've been trying to cancel for 3 months now. They are the worst I don't understand how companys like this stay in business.

1
Date of experience: May 24, 2024
Spiidie_YTB52
Timely responsive service

Timely responsive service. Attention to needs and concerns.

5
Date of experience: May 13, 2024
Claire Cook
Jacob S

Jacob S. helped us thru the whole process. We would not have done it if it wasnt for him.

5
Date of experience: May 01, 2024
EC20
Great website that brings Traffic!!

Great website that brings Traffic!! We have been dealing with them for 10 Years. Website looks great and we are number one under search's relating to our business

5
Date of experience: Apr 07, 2024
Algernon Adams
HIBU promised to manage my SEO

HIBU promised to manage my SEO, but the moment I signed up the nightmare began. They immediately began erasing all of my local listings. They somehow got into my YEXT account without authorization and began deleting profiles after claiming they were unable to correct it. All of the images and descriptions were erased. I cancelled with them less than a month. I honestly feel that HIBU was paid by my company's competitors to solicit business from me to sabotage my SEO.

1
Date of experience: Apr 02, 2024
ZICR4FT81
Horrible customer service.

I utilized Hibu for several months and observed minimal results. They demonstrated the effectiveness of their keyword entries for me through the Hibu dashboard. Ultimately, they suggested implementing a dynamic phone tracker on my site, which unfortunately disrupted my inquiry form for three weeks, resulting in the loss of all inquiries during that period. I engaged in a two-week struggle with them and eventually had to consult my own IT team to identify the problem. Only after we pinpointed the issue as one caused by Hibu did they resolve it and acknowledge their mistake. As compensation, they offered half a month's service free, which hardly compensated for the potential loss of over $15,000 in services and the negative impact on our reputation due to unaddressed inquiries. I would never use their services again.

1
Date of experience: Apr 01, 2024
Clifford Kelly
Service equals good value.

Customer service is always helpful and timely. The account representative is always clear about what he is promoting. I feel the services is worth the value.

5
Date of experience: Mar 06, 2024

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Business Details

  • A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back.

    Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner.

    To read Hibu reviews and learn more, visit http://hibu.com. See more

  • language https://hibu.com

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