Review Time
Will is absolutely the best rep. You couldn’t ask for a better person. I’ve been in business for a long time . Hard to trust any investment because it’s all about the account rep. Well He will not disappoint!! I recommend Him for all your advertising needs !!! Truly a great guy!!! Thank you Will !!
Erin is a huge part of my success; I started my business 20+ years ago and she was with me every step of the way. She provided me insightful and creative ways to start, keep and progress my business in print and online. She is inspiring and has become a great friend along the way; I wouldn't be successful without her.
I was skeptical to hire a firm to take care of my online presence after a failed attempt with another firm. But thankfully Amber sold me on all the analytics and convinced me to make the jump. Since signing on I've been incredibly impressed at how Hibu has pushed my company to the forefront on the internet. Anytime I talk to fellow business owners I make a point to discuss Hibu and how it has transformed my company. If you're on the fence about this, call Amber so she can show you the numbers- it's an easy win
I have been trying to get my company back from these inept and incompetent marketers for months. Finally cs.whatever said if I pay for February (the last month of my contract with this useless marketer) I could have my company back immediately. Guess what it’s been 5 days and nothing has happened. These people will do whatever it takes to get your money and then screw you as hard as possible. RUN! RUN!!
I'm very frustrated because I tried to cancel a year ago because I was not getting any new business from the Website that they created for my Etsy business, but they play tricks with you and never actually cancel your subscription. I thought it was cancelled until my ex-partner said he was still getting billed all these months but thought he was paying for something else. The Website primarily attracts solicitors trying to sell me their services. It has been a total waste of money and time. $603 per month is a total ripoff !!!Hibu won't compromise and refund back some of the months to me.
I gave Hibu a second chance after some major issues getting PCP campaign started. Hibu could not get Google to approve any ads, they blamed the website designer, website desinger blamed Hibu. Had a great sales rep so gave it a go a year later on an SEO campaign. Failed again. Rep left company and no notice was given to me, no new rep was assigned. So my emails for updates went to no one.. Finally a new rep was assigned, not even the one they said was taking over. All the promises make by my previous rep were unknown. So I cancelled on the date Hibu told me verbally to cancel on. Well sir you missed your cancellation date so we are billing you month 7 on a 6 month contract. This company is a complete joke. Do yourself a favor and just look elsewhere. Better, less expensive options are out there.After posting this review a Hibu rep called me and asked if they could remedy the situation. I asked the rep straight out if she had the power to cancel my bill or refund me money, answer "no". She wanted me to send her my emails with my previous rep, he used the company email.. So you want me to do extra work that is of no benefit to me, so you can see where the rep you let go messed up... Unbelievable
Would have given zero stars if that was an option. Terrible service, no leads and they just take the funds each month. Can't wait for my 6-months to terminate with them so I can get rid of them. DO NOT USE!!++++Follow up (Dec 5 2024)+++++Spoke with Hibu's customer experience department. They hid behind the boilerplate agreement about they are generating "impressions" and "clicks", which anyone knows means nothing, and they said that they aren't in the business of producing leads.My suggestion (unless your my competition) is to hang up, delete cold-call emails from Hibu unless you want them to simply steal your money (they stole over 12K from me over the 6-months I was locked in with them). And they had the gall to ask me to remove my initial post.
I started using Hibu July 2023. My goal was to boost my SEO ranking. It exceeded my expectations. Since working with my account manager, Susanna Kelland, things have only gotten better with Bella Grace Home Spa. She actively and consistently stays on top of my key words and sends me reports so we can make adjustments. Just in the last 2 months, my ranking for Cryo treatments has gone up a lot and we’re now on the front page and continue to climb! No other company has ever invested this much into me or my business! Very much worth it!!
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A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back.
Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner.
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