cortefiel.com

1.2
1.2 Based on 21 reviews

Tienda online Cortefiel: Vestidos, camisas, pantalones, polos, trajes, americanas, chaquetas, zapatos, complementos y las últimas tendencias en moda hombre y mujer....

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Average Rating

1.2

/
5

21 Reviews

5 Star
5%
4 Star
0%
3 Star
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2 Star
0%
1 Star
95%

All Reviews

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Review Time

Ivor Foster
Frustrating return process

This service is frustrating; I bought three items that I had to return. They don't provide free returns, which I should have realized before ordering. I had to pay out of pocket to ship the return to Spain. After getting confirmation of delivery, I waited over a week for my refund, which never came. When I reached out to customer support, they told me I needed to provide a delivery note with a signature from their warehouse, but the carrier didn't send me that. Now, I have neither the items nor my refund. Very disappointing service.

1
Date of experience: Dec 30, 2025
Gideon Parker
This service is absurd

This service is absurd; I ordered three items that I had to return. They don't offer free returns, which I should have known beforehand, so I had to cover the shipping costs to send the items back to Spain. After confirming the delivery, I waited over a week for my refund, which I never received. When I contacted customer support, they told me I needed to provide a delivery note signed by someone from their warehouse, which the carrier never provided. Now, I have neither the items nor my refund. Very frustrating experience.

1
Date of experience: Dec 30, 2025
IconZGirl29
Complete SCAM, avoid at all costs

Complete SCAM, avoid at all costs. I never received my order and my emails are being ignored. I contacted the carrier with my tracking number, but they informed me that no such shipment exists. PLEASE DO NOT PURCHASE FROM THIS SERVICE.

1
Date of experience: Dec 18, 2025
ByDaniHD
Great products, terrible service

Great products, but the service is extremely poor. I ordered ten items online and still haven't received them. I tried to reach out for assistance but got no response. The parcel has been marked out for delivery for four days. I requested tracking information and help, but received nothing. This is my last time buying from this service. The level of service is unacceptable.

1
Date of experience: Jun 13, 2025
Dickon Ross
Item missing from order

The package arrived missing the trousers from a matching set of trousers and jacket. It included a note saying, 'sorry we were out of the trousers, we'll refund you,' along with a single piece of candy. Throughout the two-week wait for the package, I received no updates about the missing item. If I had known, I wouldn't have ordered the jacket at all, which is now useless. Additionally, the refund has not been processed.

1
Date of experience: May 16, 2025
Angela Rogers
Over a month with no updates

I placed an online order on January 14, and as of today, February 17, I am still waiting for my package! I have received no updates regarding the delivery date or status of my order. Each week, I send an email and receive a standard reply, yet nothing gets resolved. It's unacceptable that no one can provide me with a clear update or solution for my order.

1
Date of experience: Jan 14, 2025
Charis Turner
Wrong address for my products

My products were sent to the wrong address due to a mistake on the service's part. I received no response or email confirming the goods were received. The app only communicates in a different language, and I have not heard back from any agent. If you're not in the area, do not place an order here! I lost 120 euros.

1
Date of experience: Jan 08, 2025
DA41
Beware of this store

Beware of this store; they double charge for the same item. If a customer isn't paying close attention, they end up paying twice for one item. They take no responsibility for this issue and are very untrustworthy.

1
Date of experience: Dec 21, 2024
Mas1Minecraftien96
Beware of this store

Beware of this store; they double charge for the same item. If a customer isn't paying close attention, they end up paying twice for one item. They take no responsibility for this issue and are very untrustworthy.

1
Date of experience: Dec 21, 2024
Julien9141
Possibly the worst shopping experience

This was possibly the worst shopping experience I have ever had. I ordered something on September 2, and to this day, it hasn't been delivered. This morning, the courier's website showed that the shipment was canceled. I called the service multiple times, but they insist the shipment is out for delivery, which is completely false.

1
Date of experience: Sep 27, 2024

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