Review Time
Used to be our favourite restaurant but new menu, obviously written by an accountant and not a chef, is awful.No more cassis for Kir or Kir RoyaleNo more Muscadet, my favourite wine, and no other dry white to replace it.No French fries, just awful thick cut chipsConfusing menu possibly to disguise the meagre week day only set menu. If you have dietary requirements even more abysmal.The saving grace is the lovely restaurant and superb staff who are taking all the flack for the corporate changes.
O stars sadly Since your re-organisation, Cote has sadly removed all of what was a previously great menu, the quality and choice of food has now demised. We have been going to Cote for years because we could rely on a quality standard and a nice range of French themed food. Now you have cut corners, reduced the menu range, offered poor, grizzly cuts of unappealing steak, what seemed like oven chips, minute portions of side vegetables, small range of very standard wines. We can only concur with all the recent reviews of Cote, its so sad as we have been regular customers for years but will not be returning. Your attempts to save money by trimming the menu, using cheaper alternatives has very quickly killed a good reliable brand, so sad. Will be interesting to see to see now what happens to Cote in the coming months.Sadly I do not think this once great chain will be seen much longer on the high street. Cote take note from your paying customers.
This restaurant chain used to be brilliant, but something has changed and what used to be a pleasurable experience is no more. I observed that the menu had changed but was given a snippy reply by our server, "No its not, its the same menu but in a different order". But there are changes, particularly the prices. £6 for dessert spoon size portion of spinach is indicative of their excessive financial greed. After 15 years of regular visits, time for a change.
Richmond-upon-Thames, Cote Restaurant. October 2025This was one of the worst meals we have endured for a very long time! Food was very basic, not like other branches of Cote. Staff were ok but didn't follow up when complaint made, in fact avoided our table! The restaurant itself is not only tired but dirty. Stains on the floor from spills wiped but not washed. The seat in booths had ripped pvc and the toilets were very poor, not only dirty but falling to pieces - literally. No paper or way to dry your hands. A very basic need. In a very upmarket area with an awful attitude to its customers. How has this place not been closed by environmental health is a worry.
Sorry Cote! What has happened?! Since you have changed management style recently our dining experience was definitely not as good quality as it usually is. Once a go to place for our family to gather and eat unfortunately will no longer be the case. The food we ordered is now very basic and lacking the usual Cote Brasserie fanciness. The frites are now like basic oven chips, my husband's chicken was tough and the burger was still nice but was just like eating a normal fast food burger which would have been much cheaper at the usual fast food burger places. The staff however (at West Bridgford, Nottingham) were still very friendly, polite and provided the usual good service but the food is considerably lacking now. Don't think you will last long unless you can restore back to your old menu and presentation.
We decided to try your new menu as we love cote. What has happened ??? Let’s start with the fougasse horrendous dry and tasteless bring back the garlic butter and salt. The burger the change in cheese is better but the chips - they aren’t frites they are basically oven chips. Steak frites no option for garlic butter so basically boring. No option for a one portion mouse that my husband loves.Bring back the garlic butter ! Update :-We were told the restaurant doesn’t have garlic anymore and unable to provide garlic butter and also that the mousse was only available as a share portion so we did ask about both. Please please change the fougasse ! Have you tried it …….Unless the menu changes I don’t honestly think we will be back which is sad as we dinning with you for years and always have our pre Christmas and new year meals there.
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