couplandscaravans.co.uk

4.6
4.6 Based on 42 reviews

New Caravans, Bailey, Coachman, Sterling, Swift & Bessacarr Caravans from Coupland Caravans...

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Average Rating

4.6

/
5

42 Reviews

5 Star
88%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Ronnie Scott
Outstanding Experience with Our Caravan Purchase

We recently bought a caravan from a local dealership, and the experience was exceptional! The representative guided us through the purchase and provided invaluable assistance, answering all our questions about getting a new van and trading in our old one. This was a significant improvement compared to the inadequate service we received previously at a different dealership. We will choose this dealership from now on and recommend it to any friends looking for a caravan or motorhome.

5
Date of experience: Dec 27, 2025
Shane Wright
Fantastic Caravan Purchase Experience

We recently bought a caravan from a local dealership, and the experience was fantastic! The representative helped us throughout the purchase, addressing every question we had about getting a new van and trading in our old one. This was a significant improvement compared to the poor service we encountered a few years back at another dealership in the area. We'll definitely stick with this dealership and encourage friends looking for a caravan or motorhome to check them out.

5
Date of experience: Dec 26, 2025
Randall Parker
First-Class Service from Start to Finish

From the initial phone inquiry to the visit and deal to the collection, the service was first-class. The handover by the representative was excellent. We traveled quite a distance for this deal because it was a great one. The only downside was that the tea was a bit strong!

5
Date of experience: Dec 17, 2025
Rowland
Not Enough Stars for This Experience!

We bought a used caravan from a local dealership. From the moment we arrived, we felt very welcomed. The staff were incredibly friendly and helpful. They had no issues with us arranging an independent inspection before our purchase. Our engineer was pleasantly surprised by the warm reception he received, which is rare among dealers. Upon collection, we had a thorough handover from a knowledgeable representative, who gave us valuable travel tips. Five stars are truly not enough for this dealership!

5
Date of experience: Nov 05, 2025
Christina A.
Great Initial Purchase Experience

The initial sale and handover were very good. Since then, we've had a recall, but the workshop team has been excellent in resolving minor issues.

5
Date of experience: Nov 03, 2025
felixranger54
Five Stars Doesn't Capture It!

Five stars isn't enough! We just had our annual service on our caravan. Thanks to the wonderful staff for going the extra mile to get us on the road before dark. We bought our caravan last December, and the entire process was flawless. Traveling a distance to this branch is worth it, as nothing is too much trouble for them. If you're looking for a first-class family-run dealer, look no further!

5
Date of experience: Oct 31, 2025
Felicity
Smooth Purchase of Our New Motorhome

We purchased a new motorhome from a local dealership. The representative was very helpful in sorting out the sale, even ordering specific items for us. Another staff member arranged a courtesy car for us to use while we addressed our first minor issue. The handover was informative, and they efficiently resolved another concern afterward.

5
Date of experience: Oct 08, 2025
SawBurN
Excellent Customer Care Received

We bought a caravan from a local branch. The customer care was excellent, from the salesman to the representative who demonstrated how everything worked in the van. This was the best customer care I've ever received from a caravan dealer.

5
Date of experience: Aug 28, 2025
Moe Turner
Friendly and Trustworthy Service Experience

Last month, we bought our caravan from a local dealership, and we were thrilled with the service! The representative was extremely helpful, addressing all our questions about a new van and our trade-in. This experience greatly contrasted with the poor service we encountered previously at another dealership. We will always choose this dealership and recommend it to friends looking for a caravan or motorhome.

5
Date of experience: Aug 21, 2025
Helpful and Pressure-Free Experience

We had a very pleasant and pressure-free experience with the team at the local branch. The transaction was easy, and I would highly recommend this dealership. Thank you!

5
Date of experience: Aug 06, 2025

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