Review Time
Terrible Delivery Time
Bought AirPods Pro 3 and delivery took twice as long as advertised.
Buy from Shopee Mall or Lazada Mall, both have guaranteed delivery times with compensation if late. COURTS has nothing for compensation. Worst delivery time ever.
The attending staff at the location was incredibly friendly and approachable! They listened attentively when my spouse inquired about the product and responded sincerely! Not only did they provide detailed explanations about the item we were buying for our daughter, but they also took the time to check various aspects to ensure our purchase was successful! Thank you for the outstanding service! As a former frontline staff member, I can say you represented the company admirably! Your friendly and welcoming demeanor exceeded our expectations! Our daughter was thrilled with the gaming console!
The staff at the location was very friendly and approachable! They listened carefully when my spouse asked about the product and replied sincerely! Not only did they explain the item we were purchasing for our daughter, but they also checked various details to ensure our purchase was successful! Thank you for the excellent service! As a former frontline staff member, I can say you represented the company well! The friendly and welcoming attitude exceeded our expectations! Our daughter was very excited about the gaming console!
I have faced ongoing poor service from this company. AVOID purchasing an extended warranty! I bought a five-year warranty only to have it terminated two months before expiration just because my washing machine broke down. The staff are not fulfilling their customer service roles properly. My washing machine has had issues and has been repaired multiple times. Now, they claim I've used up my repair service and will terminate the contract?! A contract is a contract. We paid for it. We wouldn't ask for help if the product worked properly! It's the product sold that has caused us problems. I won't shop here again.
I purchased a vacuum cleaner from a location and found the charger missing upon opening the box. After multiple calls, I was told to bring back the entire box for verification, which is unreasonable since I've already assembled the vacuum. This shows a lack of trust and empathy towards customers, making it difficult to manage the situation.
I received defective earbuds from an online purchase. Customer service refused to process a return or refund because the box was unsealed. Now, I'm forced to deal with the manufacturer, and the issue remains unresolved. This was a waste of money and time, and I've learned my lesson not to buy from this platform again.
I received a non-functioning product, which led to hours of dealing with customer service. The packaging was unusual, and the overall experience has been frustrating. Poor quality goods and customer service policies have left me dissatisfied. It's better to shop with a reliable online retailer.
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COURTS Singapore, is a consumer electronics and furniture retailer in Singapore with a network of 14 stores nationwide and offerings to more than 14,000 electrical and technological lifestyle products.
