Review Time
I ordered a dozen Crab Cakes and a dozen Soft-Shell Crabs from Crab Dynasty. They arrived in good order and on time on a two-day delivery schedule from Maryland to Tennessee. The dry ice had evaporated but the gel packs were still frozen, and the product was very cold and even still partially frozen. The product was shipped in 4 vacuum packed plastic pouches. One pouch of Crab-Cakes was sealed but not vacuum packed and they did not taste the same as the vacuum packed pouch. I am a former 40 year resident of Annapolis MD now living in TN. so I know good Crab Cakes and my favorite Soft-Shell Crab. Before ordering I called the company and spoke with a representative about how their Crab Cakes were made. I was told their Crab Cakes were made with lump and jumbo lump crab meat in a 2/1 ratio with minimal filler and seasoned with Old Bay. The Crab Cakes tasted okay but I could not find any jumbo lump crab meat and not much lump meat. As mentioned earlier there was a significant difference in taste between the vacuum sealed pouch and the non-vacuum sealed pouch. The latter was very hot and spicy. The real disappointment was the Soft-Shell crabs. Soft-Shells are my favorite and I have been eating them for forty years so I know what a good Soft-Shell should be. They were the WORST I have ever tasted. I like mine lightly flowered and saluted in butter. I tried cooking several and could not eat any of them. The outside was tough and leathery, and the inside was mush. They were just uneatable. It's a good thing I tried them before serving them to guests we were having for dinner the following day. I think the company needs to do a much better job of quality control of their product.
I ordered from them a couple of weeks ago and gave a one star. I posted how the crabs were bad! Within a few hours they responded and asked me to send them some pictures. After I did they corrected the problem, I was truly amazed! I had the same problem a few years ago from a different company and they never responded!! All the crabs were heavy and delicious and we had enough to make some Maryland crab soup!! First class operation and definitely a 5 star!! Thank you for making it right!
Most of the crabs weren’t in tact. I received broken up pieces. Didn’t make sense to season, batter and cook the broken pieces so I basically wasted money. The few that arrived in tact were good.UPDATE - I changed my rating from two to five stars because the customer service is amazing! Patrick reached out to apologize and offer options to help mitigate my loss for the shipping problem that I learned about after my initial review. I’m placing another order soon and likely more afterward because of good food and excellent customer service! Thank You Patrick!!!
This was my first time ordering from here after months of procrastination. The taste of the crabs were great and so was the seasoning the problem i had was the size. I ordered large females and they seem to be smaller than normal which was a HUGE disappointment.
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Crab Dynasty Seafood is a family-owned business with a rich history and a deep passion for delivering the finest seafood. What began as a small, garage-run operation has grown into a nationwide wholesaler supplying fresh and frozen seafood to every major market across the United States. Despite humble beginnings, the dedication to customer satisfaction has always been the heart of the business.
Over the years, Crab Dynasty’s commitment to quality, reliability, and exceptional service has helped the company achieve remarkable growth. Today, the business has embraced the power of e-commerce, offering its premium seafood online to reach customers far and wide. This innovative approach allows seafood lovers to enjoy the freshest catches from the comfort of their homes. Crab Dynasty’s partnership with UPS ensures that every order arrives in pristine condition, preserving the flavor and quality of our world class seafood.
From succulent blue crabs and king crab legs to shrimp, oysters, and more, Crab Dynasty continues to bring treasures of the Chesapeake Bay, the Gulf, and Ocean to its customers. We source directly from trusted fishermen because we are committed to maintaining the highest standards of freshness and quality, ensuring that every product exceeds customer expectations. Whether serving home cooks or professional chefs, we remain true to our roots—delivering exceptional seafood with care.See more
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