creative.com

2
2 Based on 100 reviews

Creative er førende inden for digitale underholdningsprodukter til pc og internet. Creative har blandt andet udviklet den kendte Sound Blaster-teknologi og de prisbelønnede Zen og MuVo mp3-afspillere....

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Average Rating

2

/
5

100 Reviews

5 Star
21%
4 Star
4%
3 Star
1%
2 Star
6%
1 Star
69%

All Reviews

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Review Time

Jake Steven Higson
Bought a Audigy FX V2 to fix windows 11 audio popping issues. alas didnt at all in fact was worse no

Bought a Audigy FX V2 to fix windows 11 audio popping issues. alas didnt at all in fact was worse no matter what PC it was inserted. Installed random drivers that made latency worse. Tried a 2nd card. same issue. Creative said it was my PC, despite having tried multiple. and said to buy a creative USB DAC (Eye roll that wont fix anything just trying to upsell me)

Gave up using it and went back to my ALC4080 and re-enabled it in BIOS.

few months later thought id give a crack at it again. Creative software wont pick up any sound cards.

"Plug in your creative devices to experience the app"

Tried all the fixes.
Went to support waited days for a response.
Low and behold

AI support automated reply regurgitating google results. No support.

Never buy creative they are scum who dont care.

1
Date of experience: Feb 16, 2026
Kyle Foster
Disappointing Experience with a Recent Order

I ordered a speaker from an online store and now I wish I had chosen a different retailer. I’ve had good experiences with similar products before, but the one I received fell short of my expectations. Unhappy with the item, I decided to return it. I had to cover the shipping costs, which were almost 25% of the product's price, and I won’t be refunded for that shipping fee. The product was delivered, yet even after a week, I hadn’t received any updates. I reached out to them, provided proof of shipment, and it took two days for them to confirm delivery. Now, I’m waiting for my refund. It’s been two weeks, and they inform me it could take up to 30 days to process! This has been my worst experience with any retailer.

1
Date of experience: Dec 06, 2025
Mitchell Johnson
Avoid ordering through their website

I placed an order for a speaker from an online store. I regret not choosing other options. My previous experiences with their speakers were positive, but the one I received fell short of my expectations. Unhappy with the product, I returned it. I had to cover the shipping cost, which was nearly 25% of the original price, and I won't receive a refund for that. After the product was delivered, I waited over a week for updates. I had to reach out and provide proof of shipment, and it took two days for them to confirm delivery. Now I'm waiting for a refund, and after two weeks, they informed me it could take 30 days to process. I've never encountered such poor service with any other retailer.

1
Date of experience: Nov 20, 2025
Mabel W.
Disappointing longevity of the product

The product worked fine initially but didn't even last a year. What a waste of money.

1
Date of experience: Jun 18, 2025
Marshall Scott
Lack of spare parts support

I inquired about a rubber part for a product and was told it wasn't available. I asked again if a large company had any spare parts, and the answer was still no. It's hard to believe that such a big company doesn't offer support for an item still in production. I'm shocked by this; the customer support seems severely lacking.

1
Date of experience: Jun 17, 2025
Charles Rogers
Appreciation for older hardware support

I'm glad they still offer older hardware soundcards that support features for classic games. However, newer hardware lacks this support. I can't speak for their speakers, but I love their soundcards. The older models are great, but I wish they would continue supporting essential software features. I recommend their newer products, but you'll need additional cards for older games.

5
Date of experience: Apr 18, 2025
Jacqueline
Fantastic support experience

I had a great experience with customer support. I purchased a Bluetooth dongle for gaming about five years ago but lost the converter, rendering it useless for anything other than USB C consoles. After trying various adapters without success, I contacted them. A representative offered to send a replacement free of charge and even shipped it tracked. It’s refreshing to have such good service in an age where it's often lacking. I'm not sure why others have had negative experiences, but I would definitely buy from them again.

5
Date of experience: Mar 11, 2025
Melissa Patterson
Disappointment with support for older products

The company has ceased support for many of their older products, which is quite frustrating. I own several of their sound cards and speaker systems, but now I’m being told that they no longer support these products on newer operating systems. I’ve invested a lot in their products over the years, and it’s disheartening to see them pushing customers to buy new products when the old ones still function. This trend in the tech industry is frustrating.

1
Date of experience: Dec 29, 2024
Monty Turner
Frustrating return process

The earbuds I purchased do not work for me, and my attempts to return them have been met with delays. After six weeks and 31 emails, I keep receiving the same response without any resolution. The customer service has been terrible, and I won't buy from them again.

1
Date of experience: Dec 10, 2024
Avoid purchasing from them

I would not recommend buying from them. They seem determined to make the return process as difficult as possible. Additionally, the packaging was damaged upon arrival. I found a better alternative and no longer needed the product.

1
Date of experience: Nov 28, 2024

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Business Details

  • Creative er førende inden for digitale underholdningsprodukter til pc og internet. Creative har blandt andet udviklet den kendte Sound Blaster-teknologi og de prisbelønnede Zen og MuVo mp3-afspillere.

  • language https://www.creative.com

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