creditgenius.co.uk

1.7
1.7 Based on 81 reviews

Credit Genius has one simple mission - to help the thousands of people in the UK who struggle to get access to fair credit. We do that by providing you a set of powerful tools, valuable insights personalised to your circumstances, and ensure your journey ...

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Average Rating

1.7

/
5

81 Reviews

5 Star
17%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
81%

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Mason Delgado
Scam

Scam. Please avoid it

1
Date of experience: Jun 10, 2025
Eudora Scott
Absolutely furious with the company…

Absolutely furious with the company they have been taking money from my account monthly . I have emailed 3 times to cancel and they replied telling me they have cancelled my account and yet I have been charged again this morning. Another email has been sent with probably no resolve again . I will be taking this further legally if nothing sorted

1
Date of experience: Jun 08, 2025
Deorwine Morgan
Do not use this company

Do not use this company. I’ve been charged multiple times each month and have tried to log in to my account online and my details aren’t recognised. Every reply by the company on a review says the same thing about logging into your account but how are you meant to if it doesn’t recognise your details.I have emailed multiple times and had no reply.

1
Date of experience: Jun 06, 2025
Francis Smith
SCAM !!!

SCAM !!!! A-holes rung me from mobile , as i was waiting for a job call i've answered , no one talked , i thought i had no signal which a true to a loacation where i live so i rung them back from another number , answered but behaved shadily when asked what was it that you rung a minute ago to another number...hung up ... at 17-04 there was an attempt to take 24.99 from my account , luckily enough not had much on it untill the wages comes in so it's a FU to scammer .

1
Date of experience: Jun 05, 2025
_LegendaryYT
Charged me £24 without my consent

Charged me £24 without my consent. Exploitative company that does not operate with transparency.

1
Date of experience: Jun 04, 2025
Absolute con artist/scammers.

Absolute con artist/scammers.Avoid them at all costs. My Bank has now resolved them taking £24.95pm from my account against a debit card. I have subsequently lodged formal complaints against them with the FSA/FCCS and ICOS

1
Date of experience: Jun 04, 2025
Kristen Patterson
Following on from my previous review…

Following on from my previous review where I stated that like others I had been signed up without my permission by t.dot and that thankfully I haven't given them my card number to rob me of £24.95 per month which nowhere on their website does it say they do this.The email I sent requesting my subscription be cancelled no surprises bounced back as " we are unable to connect to the server your request is rejected". I sent the email to support@creditgenius etcLooks like these are scammers in more ways than one. I will my eye out for a direct debit and if one appears it will be immediately cancelled.

1
Date of experience: Jun 01, 2025
Kristin
0 stars!!

0 stars!!! Took money from my bank, you cannot log in to their portal either. Emailed and no one’s reply’s!! Terrible company. Scammers!!!!!

1
Date of experience: May 31, 2025
Clarissa
Creidt Genius is A FRAUD

Creidt Genius is A FRAUD, they take your details even though you've never signed up to an account and they keep taking payments of 24.95.The fraud team had helped me out and got my monety back.If you call them its pointless, oif you email them they must say they are busy and never get back to you.GET A LIFE

1
Date of experience: May 30, 2025
Woodcool00733
STAY AWAY

STAY AWAY! SCAM! They have taken £24.95 from my bank account with me giving any details or agreeeing to any subscription! Absoloute disgrace

1
Date of experience: May 30, 2025

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Business Details

  • Credit Genius has one simple mission - to help the thousands of people in the UK who struggle to get access to fair credit. We do that by providing you a set of powerful tools, valuable insights personalised to your circumstances, and ensure your journey towards a better credit score is successful and empowering.

  • email support@creditgenius.co.uk
  • call 03302237868
  • language https://www.creditgenius.co.uk

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