creditgenius.co.uk

1.7
1.7 Based on 81 reviews

Credit Genius has one simple mission - to help the thousands of people in the UK who struggle to get access to fair credit. We do that by providing you a set of powerful tools, valuable insights personalised to your circumstances, and ensure your journey ...

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Average Rating

1.7

/
5

81 Reviews

5 Star
17%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
81%

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Total fraud; misleading loan approval

Total fraud; they misled me about loan approval. It seemed I was approved for a loan, only to find out I’d be charged £24.95 even if I canceled my subscription. I canceled on the website and followed up with an email, but there’s no way to reach them. Don’t fall for this scam; it’s outright theft!

1
Date of experience: Dec 22, 2025
Maggie B.
They provided excellent support

They provided excellent support. Nothing was too much trouble, and the representative on the phone walked me through all the details.

5
Date of experience: Dec 22, 2025
Lorraine
Complete scam

Complete scam. They made it seem like I was approved for a loan, only to find out that I would be charged £24.95 even if I canceled my subscription. I clearly canceled it on the website and then emailed. There’s no way to contact them. Don’t get caught; this is a scam and theft!

1
Date of experience: Dec 22, 2025
undergirl
Simple and user-friendly

Simple and user-friendly.

5
Date of experience: Dec 19, 2025
Amadeus
DO NOT TRUST; HIDDEN CHARGES FOR FREE SERVICES

Do not trust this service; they make it appear as if you are approved for a loan, then charge you £24.99 a month for what you can get for free. Consider alternatives that have no fees and provide better insights than these scammers. They should be stopped; it’s fraud and deception. AVOID, AVOID, AVOID... do not enter your card details as this implies consent for ongoing payments.

1
Date of experience: Dec 19, 2025
Iris Scott
Very easy and straightforward

Very easy and straightforward to navigate.

5
Date of experience: Dec 18, 2025
Norman Johnson
Clear and effective

Clear and effective.

5
Date of experience: Dec 16, 2025
Quick, effective, and helpful

Quick, effective, and helpful; everything was explained very well.

5
Date of experience: Dec 16, 2025
davuto27
Great experience with the service

5
Date of experience: Dec 12, 2025
Brenda Fisher
Complete scam; unauthorized charges

Complete scam; they attempt to charge me for nothing. I did not sign any agreement with them, and they try to take money from my card daily, which is fraud. Avoid them. I tried to cancel via email and got no response, also no reply by phone! Report them as scammers and frauds.

1
Date of experience: Dec 12, 2025

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Business Details

  • Credit Genius has one simple mission - to help the thousands of people in the UK who struggle to get access to fair credit. We do that by providing you a set of powerful tools, valuable insights personalised to your circumstances, and ensure your journey towards a better credit score is successful and empowering.

  • email support@creditgenius.co.uk
  • call 03302237868
  • language https://www.creditgenius.co.uk

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