creditgenius.co.uk

1.7
1.7 Based on 81 reviews

Credit Genius has one simple mission - to help the thousands of people in the UK who struggle to get access to fair credit. We do that by providing you a set of powerful tools, valuable insights personalised to your circumstances, and ensure your journey ...

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Average Rating

1.7

/
5

81 Reviews

5 Star
17%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
81%

Filtered Reviews

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Review Time

customer
Took £25 out of my bank

Took £25 out of my bank. Raised a fraud claim. Scam

1
Date of experience: Sep 01, 2025
CC16
Get my money back into my bank account…

Get my money back into my bank account scammers. I never signed up with you's. Just helping yourself to folks money. Have contacted my bank cancelled my card. Shocking I live on my own, live from day to day. Am sitting here steam coming out my ears. B******s..stealing folks money out there bank account 😡

1
Date of experience: Jul 12, 2025
Kailey
They have debited my account when I…

They have debited my account when I have not did any transaction from my llyods bank its a cheat refund my money back

1
Date of experience: Jul 04, 2025
Xibi74
Scam company

Scam company, trying to take unauthorised amounts and then reply saying you must have inadvertently signed up, even though your email doesn't work on the site (and when you selectsign up it tells you the email is registered).. its a common loop for fraudulent sites. I am sure they have got the details via third party.

1
Date of experience: Jul 01, 2025
Vanessa P.
Cancelled but still taking money

Cancelled account/ subscription, and they are still taking money from my account. I have raised a dispute, cancelled the payment on my end, and they still attempt to take unauthorised payments. I can't sign in because my account is no longer active (DUE TO CANCELLING IT), so why are you still taking money from me?

1
Date of experience: Jun 30, 2025
Mandy Scott
Scam company

Scam company. Taking £24.99 from my account even though I do not have a credit genius account. Surprised they have not been shut down by now. The 5* reviews on here are clearly fake

1
Date of experience: Jun 29, 2025
Lawton Scott
Do Not Use , Scam

Despite no agreement for them to take money from account , they are trying to take cash out of account. Avoid at all cost.

1
Date of experience: Jun 27, 2025
Jackson
This is an absolute scam took money…

This is an absolute scam took money from my account now won’t let me sign in tried resetting password with the same email still doesn’t work having get new bank account please do not fall for there crap so they have got back to me now and tells me to get in touch on there website witch tell me how to delete my subscription to witch point I still can’t get in to my account because it doesn’t know my email to reset my password please explain this to me

1
Date of experience: Jun 26, 2025
gusthesquid
This company keeps taking a monthly…

This company keeps taking a monthly payment from my card I cancelled my card and got a new one and they’ve managed to take money out from the new account as well !!! I have never associated with this company at all please stop taking money from my account

1
Date of experience: Jun 26, 2025
Nadine Howard
I was charged a 4.99 fee for nothing

I was charged a 4.99 fee for nothing! Ridiculous definitely scam!

1
Date of experience: Jun 22, 2025

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Business Details

  • Credit Genius has one simple mission - to help the thousands of people in the UK who struggle to get access to fair credit. We do that by providing you a set of powerful tools, valuable insights personalised to your circumstances, and ensure your journey towards a better credit score is successful and empowering.

  • email support@creditgenius.co.uk
  • call 03302237868
  • language https://www.creditgenius.co.uk

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