creditgenius.co.uk

1.7
1.7 Based on 81 reviews

Credit Genius has one simple mission - to help the thousands of people in the UK who struggle to get access to fair credit. We do that by providing you a set of powerful tools, valuable insights personalised to your circumstances, and ensure your journey ...

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Average Rating

1.7

/
5

81 Reviews

5 Star
17%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
81%

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darren white
Stop taking my money you robbing fk heads .

Still taking money out my bank .And cant seem to cancel any payments.

1
Date of experience: Oct 16, 2025
Mo Vlad
scammers

scammers! how does FSA tolerate this shit company

1
Date of experience: Oct 14, 2025
Jordan  Hatzar
Great service

Received a text message stating that my loan had been approved and I would be contacted within 30 minutes. I received a call from an advisor called Ian who was very accommodating and had the funds processed within a couple of minutes. The whole process took less than 24 hours and was very easy. Highly recommend.

5
Date of experience: Oct 13, 2025
Ms Louise Lockyer
Very good service

Very good service

5
Date of experience: Oct 09, 2025
Scam

Charged me £25 even though I never authorised any payment or subscription and ignored me when I tried to contact them about it. Don't use this scamming scumbag company.

1
Date of experience: Oct 08, 2025
Consumer
Scammers

Absolute scammers, i have never signed up with this company nor have i ever started a paid subscription yet they have charged me £24.95 twice now, i emailed the first time they charged my card and got no reply i will he reporting this to my bank, asking them to block the company permanently and reporting it as fraud and scam STAY FAR FAR AWAY

1
Date of experience: Oct 07, 2025
Paddy ThePole
Credit Genius misled me and without my…

Credit Genius misled me and without my knowledge set up subscription on my account, then took £25 from my account. Their phone lines are bot operating, there is no chance to speak with real person. They wants You to email them, it's a scam. To cancel subscription they want You to pay another £10 if You don't know how to navigate on their terrible website. It is discusting to exploit vurnerable people.

1
Date of experience: Oct 07, 2025
Emily Savage
Beware!

It should be an option to give 0 stars! Had a notification from my bank to say this company had attempted to take money from my account. Bit alarming as I have never heard of this company nor signed up to any subscriptions with said company. I emailed to state this and that I will report them for fraud. They responded saying that they have cancelled my subscription. Not entirely sure whether I believe it after reading other reviews stating they cancelled and still attempted to take more money. Will be contacting my bank to block the company and to report as a scam. Not sure how they have not only got hold of my bank details, but also how they have set up a subscription against my card without my knowledge or consent

1
Date of experience: Oct 06, 2025
gabriel C
Scam to charge money from bank account…

Scam to charge money from bank account monthly

1
Date of experience: Oct 03, 2025
Christian Durand
By mistake gave my debit card number…

By mistake gave my debit card number and been billed £24.95 today 01/10/2025 without my knowledge and approvalWill chase to get my money back

1
Date of experience: Oct 01, 2025

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Business Details

  • Credit Genius has one simple mission - to help the thousands of people in the UK who struggle to get access to fair credit. We do that by providing you a set of powerful tools, valuable insights personalised to your circumstances, and ensure your journey towards a better credit score is successful and empowering.

  • email support@creditgenius.co.uk
  • call 03302237868
  • language https://www.creditgenius.co.uk

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