creditperfect.co.uk

3.1
3.1 Based on 161 reviews

Credit Perfect is your online personal finance manager. It allows you to manage and improve your credit report and score as well as access alternative credit providers that can provide loans or other credit, even though you may not have perfect credit rat...

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Average Rating

3.1

/
5

161 Reviews

5 Star
50%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
45%

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EC99
Charged my account and did not send email letting me know they would do this. Seeking a refund immed

Spoke to Bethany got the problem fixed

5
Date of experience: Mar 27, 2023
MC90
I'm not leaving a review I just want to…

I'm not leaving a review I just want to comment. Everyone saying that they take £19.99 out of they're account, if u read the small print when you accept terms and conditions, it states that there will be a 14 day trial and then a subscription of £19.99 a month. Always read the small print before accepting terms and conditions.

3
Date of experience: Oct 06, 2022
Dispute resolved

Very helpful customer service, resolving dispute as soon as they can. Thanks Joe, very lovely person.

5
Date of experience: Oct 04, 2022
Theo
Scam City - never use

I alongside 100's of others have been tricked by this dreadful company who obviously prey on people nervous and anxious about their credit rating, as I was. when I started the laughably titles customer journey it was not made clear that I was signed up for £19,99 every single Month - these borderline criminal scammers are the worst of the worst as they target, then fool the vulnerable - given the huge numbers of people who have fallen victim to their disgraceful ' business' ethics I'll be setting up a Victims of Credit Facebook page and be using the brilliant advertising algorithms to reach many people to warn them .

1
Date of experience: Oct 01, 2022
Ebenezer Baker
Excellent Customer Service resolved my…

Excellent Customer Service resolved my complaint instantly lovely professional lady thank you

5
Date of experience: Sep 29, 2022
Sir_KOKY
Hi aye was pleased with Beth

5
Date of experience: Sep 29, 2022
Very good quick to respond and spend a…

Very good quick to respond and spend a lot of time speaking to you directly

5
Date of experience: Sep 27, 2022
Quentin
I have just had £19:99 taken from my…

After my last review, creditperfect contacted me the same day. After a very nice conversation with a lady who explained what I had done she has arranged a refund.Thank you for your good customer service.

5
Date of experience: Sep 26, 2022
Tala Stout
Very grateful service

5
Date of experience: Sep 22, 2022
Waldo
Absolute scammers

Absolute scammers. I intend to now contact Trading Standards and the Onbudsman after their refusal to refund my money. I’m pretty astute and at no time did I sign up to any “free trial” or to a subscription of any kind. I also find it very telling that when you login to their site there isn’t even a ‘Subscriptions’ tab! You actually have to email to find out what has gone on!I received a reply that was clearly just a standard letter and it frustrates me that people like this get away with it. Should have zero stars in my opinion.

1
Date of experience: Sep 20, 2022

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Business Details

  • Credit Perfect is your online personal finance manager. It allows you to manage and improve your credit report and score as well as access alternative credit providers that can provide loans or other credit, even though you may not have perfect credit rating or history. Features include: Credit Alerts, Access to Alternative Lenders, Credit Builder Credit Cards, Guides & Tools and Online Loan Brokerage.See more

  • language https://www.creditperfect.co.uk

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