cuisinart.co.uk

4.6
4.6 Based on 150 reviews

Cuisinart Heritage – Over 50 Years of Kitchen Innovation In 1971, Cuisinart revolutionised home cooking with the introduction of the food processor to the U.S. market, transforming a professional chef’s tool into an everyday essential for households. For...

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Average Rating

4.6

/
5

150 Reviews

5 Star
86%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
8%

All Reviews

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Review Time

David Woods
This company has a no-quibble guarantee…

This company has a no-quibble guarantee as soon as something is wrong they replace it immediately. a great company to deal with

5
Date of experience: Oct 27, 2025
Thanks to India and to the team at Cuisinart

I was so grateful to the team at Cuisinart, who managed my recent enquiry. India supported and kept in touch with me throughout and was both efficient and knowledgeable. Always impressed with Cuisinart appliances, so reliable. Thank you 🙏

5
Date of experience: Oct 22, 2025
Alison Martin
WOW!

WOW! What an amazing customer service. My issue was dealt with immediately. Communication was 10/10. Cannot recommend them enough.

5
Date of experience: Oct 21, 2025
Matthew Freake
Jeanette was top notch

Jeanette was top notch, replaced my coffee machine swiftly and without fuss. Excellent service

5
Date of experience: Oct 17, 2025
Jacqueline
Fantastic customer service

The main mixing bowl of our 18 months old Cuisinart unfortunately broke. Something very small snapped and we don’t know how it happened but it was no longer usable. I contacted Cuisinart customer service and after asking for a few details they very promptly offered to replace the bowl. It arrived a few days later. Fantastic service.

5
Date of experience: Oct 17, 2025
john reeve
A great experience buying a New Kettle.

I recently purchased a replacement Kettle direct from Cuisinart. My previous Kettle was the same model but after nearly seven years, it stopped working. I ordered the replacement on a Monday afternoon, it was delivered by lunchtime the following day. What service! Plus the Kettle is excellent. I couldn't be happier!!

5
Date of experience: Oct 13, 2025
Mr Peter Hodgson
Customer Service

I had cause to contact service today. Spoke to Jeanette.This lady could not have been more helpful in resolving the issues I had with a soup maker, and determining the age of the machine.The service received played a considerable part in ordering another Cuisineart product.

5
Date of experience: Oct 13, 2025
Derek Carter
Great customer service

Edit. Seems the machine was a model that is no longer made. The machine is being replaced, out of warranty, with the current model replacement. A company that goes above and beyond. Looking forward to making coffee again!Previous - The coffee machine is great when it works - which is very rarely. I can’t fault the service as the machine has been replaced four times under warranty but it still doesn’t work and I can’t ask for another as the design is faulty so it’s never going to work. There is no way to clean the blades that grind the beans so after a while they won’t grind. The machine has cost me a fortune in coffee that never gets as far as a cup. Even using ground coffee the machine works maybe one times out of five so you end up wasting too much coffee. However I can’t fault it as a milk steamer or as great customer service.

5
Date of experience: Oct 13, 2025
Polly Sharman
Have had a pleasant experience

Have had a pleasant experience with returning an air fryer and recieving a replacement. The customer service was extremely professional and prompt to deal with the entire process from start to finish and have extended my warranty. Definitely great value and am very happy with the quick turn around. I would recommend their products and excellent customer service

5
Date of experience: Oct 09, 2025
David Clarke
Excellent service.

I dealt with Jeanette, who handled my query in a very professional and friendly manner. The part we were in need of was quickly identified and dispatched. I could not fault the help I received from this company and would have no hesitation in purchasing goods from Cuisinart in the future, Jackie

5
Date of experience: Oct 09, 2025

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Business Details

  • Cuisinart Heritage – Over 50 Years of Kitchen Innovation
    In 1971, Cuisinart revolutionised home cooking with the introduction of the food processor to the U.S. market, transforming a professional chef’s tool into an everyday essential for households. For more than five decades, the brand has been at the forefront of kitchen innovation, continually refining design, engineering, and functionality to meet the evolving needs of cooks everywhere. Each product reflects the knowledge gained from working with chefs and listening to home cooks around the world, with a focus on durability, precision, and convenience. This legacy of bringing professional performance into the home has shaped generations of appliances — from food processors to coffee makers and blenders — all designed to make cooking easier, faster, and more enjoyable.
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  • language https://cuisinart.co.uk

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