Review Time
The very helpful staff who assisted us in buying the television we could afford. Also, helping with delivery and the right wall mounting so when the fitting takes place everything has been set up satisfactorily. We were impressed with the advice given.
I was told that my order would be in on Monday evening (I ordered Sunday) I have had to phone twice (it is now Wednesday evening) and have eventually been told that it has had to be re-ordered and there is. I delivery date. I would not have been updated had I not asked. I asked to speak to a manager but was told they would book me a call on Friday and they couldn’t give me any idea when my purchase would arrive. I’m disappointed with the lack of communication.
How unfortunate, after giving a really good review 5 days ago to now receive such poor customer service. I am inclined to believe the Curry’s Price Guarantee for Black Friday is a scam!The form you are sent to doesn’t work. I contacted the team with plenty of time, followed their instructions to try and fix and this still didn’t work. I sent them all details required for the price guarantee within the deadline (25th Nov) to receive a message today from ‘Sarah’ to say I am now passed the deadline and they will no longer accept it because they hadn’t resolved the issues on their end and would not honour the fact I sent them the data. Something tells me they want as little people as possible (if any) to be able to submit their data so they do not have to honour anything.
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