dbschenker.com

3
3 Based on 141 reviews

Vi på DB Schenker är grymma på transport och logistik. Det har vi varit ganska länge och idag är vi faktiskt störst på marknaden. Det betyder att vi alltid kan svara upp till dina behov och utmaningar – oavsett om du är företagare eller privatperson....

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Average Rating

3

/
5

141 Reviews

5 Star
47%
4 Star
4%
3 Star
1%
2 Star
4%
1 Star
45%

All Reviews

Filter Reviews

Review Time

Reginald Scott
Package stuck with no updates

I sent a package from Sweden to the Czech Republic via a shipping service on January 8th. The last update showed it was in Mälmo. It's now been 6 days without any new information. I've tried to reach out for assistance, but they have no additional details about the package's location. I'm left wondering if it has even departed Sweden. Very frustrated.

1
Date of experience: Jan 14, 2026
Anna Bell
No updates and stuck at depot for 6 days

I have a package shipped from Sweden to the Czech Republic via a shipping service on January 8th. The last update stated it was in Mälmo. It's been 6 days now with no new information. I tried contacting them, but they also have no further details about the package. I'm left uncertain about its current status. Has it departed Sweden? I'm extremely disappointed.

1
Date of experience: Jan 14, 2026
Kimbel1431
Excellent courier service

My experience with this courier was excellent; two packages had minor wear and tear, and one had a couple of small holes, but the contents arrived intact.

5
Date of experience: Jan 14, 2026
Lilla Coleman
Polite and excellent communication

Polite and excellent communication.

5
Date of experience: Jan 13, 2026
Joey
Did not receive my parcel

I received a notification saying my parcel was delivered, but I never received it. I checked my cameras and even called for assistance, but I still haven't received help after three days. One employee even hung up on me during our conversation. Very poor service.

1
Date of experience: Jan 12, 2026
Leroy Long
Inquiring about delivery status

I was curious about the current status of my delivery and how it would proceed so I could plan accordingly. The representative answered all my questions in a professional manner! Outstanding service!

5
Date of experience: Jan 09, 2026
January
Unsatisfactory service

Unsatisfactory service. This is the third time my bed hasn't been delivered correctly. Each time, I have to take a day off and wait at home, only to receive incomplete deliveries. I can't say this is good service or that customers are treated with respect. We are left anxious about our orders and waste time receiving each missing part on different days.

1
Date of experience: Jan 07, 2026
MrDfeat46
Good service :)

The parcel was stuck at the terminal for an unknown reason, but as soon as I reached out, they made an effort to contact me and delivered it quickly. Kind and prompt response :)

4
Date of experience: Dec 30, 2025
Al Rogers
Extremely helpful representative

The representative was extremely helpful and professional, 10/10.

5
Date of experience: Dec 18, 2025
Cheryl Howard
Package not delivered on time

Thank you to the representative from customer service for the quick and insightful service regarding my package. I haven't received it yet (it's on its way), but I hope to get it soon.

4
Date of experience: Dec 16, 2025

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