Review Time
Wrongfully sending out checks 4 days after order cancelled. 80 Checks sent to incomplete address. Simply told "we are sorry". Told to cancel the checks (all 80) with the bank and I am responsible for the bank fees.Spent hours on the phone - most of it waiting...
I have used Deluxe for several years to order new checks for myself and for some of the businesses for whom I handle their financial transactions. Deluxe is very experienced in their business and strive to efficiently handle business from their customers. I have been very pleased with their customer service, security aspects, quality of products, pricing, and efficiency of service delivery.
We’ve been purchasing our business checks from Deluxe for about six years, and they have consistently delivered a great experience. The website is easy to navigate, making ordering quick and straightforward. Products always arrive exactly as described and expected, and our most recent order arrived on time and in perfect condition. I haven’t needed to contact their customer service, so I can’t speak to that aspect, but the fact that we’ve never had an issue speaks volumes about their reliability. Highly recommend for hassle-free check ordering.
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