Review Time
Time from ordering to delivery was inordinately long. The cost of shipping was disproportionately high. The product is good, and the transactional registers (checkbook ledgers), not identical to the ones issued by my financial institution, are, I gather, lawful.
Upon receiving a very large business order (2 weeks after), I noticed my account number was missing a digit!! I was so bummed and called customer service and they were so helpful and supportive! They told me they offer a 100% guarantee and they would correct everything and re-send it. This was wonderful to hear! They didn't blame me for the error, they just took responsibility to fix it. No idea if I made the error or they did, but they still stood by their guarantee without complaint! I am so happy. I was already faithful to Deluxe for their quality product but not this seals the deal! I thought I would have to pay for everything again but now with this company!
My last order was not the right product. Called customer service and they couldn't find me or my business in their system to initiate a return/replace. But low and behold I go to order the right thing from the website and boom there is my account and password to log in and order from.
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