Review Time
I placed an order believing it was sourced locally. A month has gone by, and despite several emails, I still haven't received anything. This seems like a complete scam. I've reported it to the platform, but they haven't been helpful. How can we prevent these scams? I also have yet to receive a refund.
I placed an order thinking it was coming from a local source. Now, a month later, after multiple emails, I've received nothing. This is a total fraud. I reported it to the platform, but they haven't provided any assistance. How can we put an end to these fraudulent activities? I still haven't seen a refund either.
My razor functioned for just a few weeks. It took over two weeks to arrive, and after about four weeks of use, it stopped working. I reached out to the company and provided videos as they requested, only to be informed that they have a 30-day warranty and their product typically lasts around a month. They offered to send a replacement if I covered the shipping costs. I opted to invest in a trimmer with a longer warranty instead. This product is subpar; it doesn't work effectively, and the fine trim feature is nearly useless. I found a superior option elsewhere with a one-year warranty that worked excellently on the first day. Don't waste your money or time on this item.
I purchased this device at the end of July, and it took a long time to arrive from overseas. I was under the impression it was sourced locally. It lacks a local power plug, and after a few weeks, it began malfunctioning—sometimes not turning on or causing discomfort. I contacted the company for a refund, but I was told it was beyond the 90-day period, even though it has only been 10 weeks since shipping. Now, I have to take daily videos and send them to the company for a replacement. I've used it for about three weeks during this time, and they outright refused to issue a refund. I don't want another one. To anyone reading this, avoid this product; they are untrustworthy, and the company operates from overseas.
The product functioned for a few weeks before it stopped working altogether. It wouldn't charge or turn on. Customer service responded quickly with troubleshooting tips, but since the warranty is only 30 days, and mine failed on week six, I'm left disappointed. The product deserves one star; the prompt response from customer service earns a second star.
They deserve no stars whatsoever. I bought the device through social media ads for a specific price with a promise of quick delivery. I later received a notification saying it would ship directly from their supplier due to high demand, raising red flags. I eventually received it, but the plug was loose, made crackling noises, and had no effect on my skin. I reached out via their only contact method and was instructed to send videos of the device in use. After doing so, I was told it was functioning properly, which it clearly isn't. It's a cheap imitation, and they are scammers. I did not receive a refund despite their guarantee. Please, do not buy this product unless you want to waste your money.
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