Review Time
Absolutely amazing, a beautiful showroom with amazing sales advisors. Mukith was asbolutely smashing and very extremely helpful. Will be telling all my family and friends.
We have been looking to buy 2 sofas for a while and finally found exactly what we were looking for in desingner sofas at Leicester,Fosse park. Shak looked after us,he was brilliant and his product knowledge was next to none. Great selection of sofas on display
Michelle she's a super star I could have spent all day with her lovely lady. Beautiful sofa's Michelle very helpful fantastic experience can't wait to get my sofa Big thank you Michelle at 1b birkenshaw trading estate uddingston G715PR
I had a fantastic experience at the Brent Cross branch, thanks to the outstanding help of Isaac. From the moment we walked in, he was attentive, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to understand my style, walked me through different options without any pressure, and offered thoughtful guidance that made the whole process easy and enjoyable.
Isaac’s professionalism and kindness really stood out. It’s rare to meet someone who combines expertise with such a warm, customer‑focused approach. Because of him, I left feeling confident in my purchase and excited to come back for future pieces.
Highly recommend both the store and Isaac — exceptional service from start to finish. Looking forward to receiving my purchases in due course. Thank you.
I had a fantastic experience with the team. They were friendly, patient, and truly supportive. They took the time to grasp my needs, clearly explained the various options, and answered all my questions with honesty. The entire process was seamless and stress-free, leaving me confident in my purchase. Outstanding service. I would highly recommend this place to others.
The representative assisted us in selecting our ideal sofa with all necessary adjustments! We had worries regarding the delivery and fitting it into our home, but the representative reassured us and outlined options tailored to our situation.
We recently bought a sofa and couldn't be more satisfied with the experience. The service we received was outstanding; the representative was helpful, attentive, friendly, and accommodating to our needs throughout the entire process. They made everything simple and stress-free. Highly recommend!
From the moment we arrived, the representative was welcoming, friendly, and very attentive. They are extremely knowledgeable and clearly understand their products thoroughly, taking the time to explain all the different options, materials, and features in a clear and honest way. The entire process felt relaxed and comfortable, with absolutely no pressure to buy, which we truly appreciated. The representative was patient, answered all our questions thoroughly, and genuinely wanted to help us find the right sofa rather than just make a sale. The offer of drinks was a lovely and thoughtful touch that made the experience even more enjoyable. Overall, the level of customer service was outstanding. The representative went above and beyond to ensure we felt confident and happy with our choice. I would highly recommend this service to anyone looking for quality furniture and excellent support.
I wouldn't even rate this with one star; my shopping experience at the local branch was terrible. The representative was unprofessional and overly aggressive in pushing for a sale. Many of the positive reviews seem coerced before the transaction is finalized. Stay away at all costs; they are only interested in your money and you can't cancel an order once you've signed. The dining chairs arrived squeaky, and I'm told this is normal? This aligns with the other authentic negative reviews!
I had numerous inquiries that were thoroughly addressed by a representative in the store. They provided ample time and space, enabling me to formulate additional questions. They consistently answered them with a cheerful demeanor and patience, ensuring there was no sense of urgency or pressure.
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