Review Time
I ordered the Equipe '75 SW Heritage. They look awesome and fit well but they arrived damaged. One of the leather ghillies at the tie site was ripped open. Inside of the damaged shoe was a kleenex with blood on it (looked like a nosebleed rag)! I tried to contact customer service via the website, the contact form would not go through and the phone number wouldn't work. Now I need to return this shoe without even talking to someone about this gross situation. This shoe was not made in Italy, it was made in Vietnam. This was my first experience with this company and I'm not thrilled.
I ordered the Equipe '75 SW Heritage. They look awesome and fit well but they arrived damaged. One of the leather ghillies at the tie site was ripped open. Inside of the damaged shoe was a kleenex with blood on it (looked like a nosebleed rag)! I tried to contact customer service via the website, the contact form would not go through and the phone number wouldn't work. Now I need to return this shoe without even talking to someone about this gross situation. This shoe was not made in Italy, it was made in Vietnam. This was my first experience with this company and I'm not thrilled.
The purchase experience and delivery were excellent. I was informed of each step of the process, and the delivery was prompt. The shoe I received was amazing in every way with the exception of the arch not being quite right for my feet. Filling out the request for return was simple and easy to complete.
Im very satisfied with the quality of the shoes I ordered. The shipping took a while about 10 days or so. Although I'm pretty impatient. I liked all the update that were given for shipping. Lastly there were a little scuffs on the shoes I ordered, which is a little disappointing. I'm excited to break the shoes in, thank you so much diadorra team.
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Discover the Diadora Online Shop: you can find Shoes, Clothing and Accessories for sport and leisure time. Do not miss Heritage and Sportswear collections.
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