diamonds-usa.com

4.3
4.3 Based on 41 reviews

Diamonds USA.com established on 1997! It is the place to buy diamond engagement rings, loose diamonds, diamond earring studs and pendants online. Our site has a wide variety of loose diamonds and diamond jewelry. As a third generation family bussiness, we...

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Average Rating

4.3

/
5

41 Reviews

5 Star
74%
4 Star
7%
3 Star
5%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

Paul Krakowski
Took a bit longer than originally committed but the stone was EXACTLY what I ordered as well as the

Took a bit longer than originally committed but the stone was EXACTLY what I ordered as well as the setting. I would most certainly use them again!!

4
Date of experience: Feb 19, 2026
Bygdaddy2183
Frustration Due to Missing Documentation

The item I received came without any necessary documentation, resulting in it having no verifiable value. I made several requests for the required papers. Initially, I was promised they would be sent to the same address, and I even offered to pay for the shipping, but that never happened. Eventually, I received a photo of the document via email and was asked to print it myself. I requested the original document once more, but after that, all communication stopped.

1
Date of experience: Dec 25, 2025
Highly Skilled Professionals

The team is comprised of highly skilled professionals. It’s always a delight to make a purchase from them.

5
Date of experience: Dec 18, 2025
Selena Johnson
Quick Service and Simple Selection Process

The service was very prompt, and selecting items was extremely easy. Much appreciated.

4
Date of experience: Nov 22, 2025
Glenda B.
If I Could, I'd Rate Them Zero Stars

If possible, I would rate them zero stars. I sent in a diamond ring for a potential offer and was given an absurd amount of $170.53. I declined and was told I would receive information about returning my ring by the end of the day. Over 24 hours have passed, and I haven’t heard anything. Avoid this company entirely; they are dishonest.

1
Date of experience: Nov 10, 2025
Hannah Reed
Easy Communication and Beautiful Products

It was easy to get in touch with them. The products are beautiful! I’ve ordered three times from them.

5
Date of experience: Sep 08, 2025
Jeanie Turner
Absence of Required Documentation and Broken Promises

The item I ordered arrived lacking essential documentation, rendering it without verifiable value. I made numerous requests for the necessary papers. At first, I was assured they would be sent to the same address, and I even offered to cover shipping, but nothing ever materialized. Later, I received an email with a photo of the document and was asked to print it myself. I asked for the original document again, but after that, all communication ceased.

1
Date of experience: Jul 28, 2025
Ida Clark
Absolutely Impressed!

Wow, truly impressive! I purchased a 1ct diamond and another 2ct diamond, and I was pleasantly surprised. I had doubts about their authenticity, but after taking them to four different jewelry stores, all confirmed they were real. They are my wedding rings, and I am incredibly happy.

5
Date of experience: Jun 04, 2025
Carly F.
Reliable Company with Customer Understanding

I have used this service multiple times in the past and would confidently recommend them. My first purchase was for an engagement ring, and since then, I’ve made my partner very happy with additional jewelry for special occasions. If you are based in the UK, you might have reservations about ordering expensive items from abroad, but I have never encountered issues with this company. The shipping is free, prices are lower than in the UK, and they keep you well informed about your order's progress. I’ve dealt with unreliable companies before, but this is definitely not one of them. I will use them again without hesitation. Note: taxes are not included; you will need to pay these before delivery.

5
Date of experience: Mar 16, 2025
AC40
Custom Ring Creation Experience

I designed a custom ring featuring a sapphire and two diamonds, and sent my design for the setting. The team crafted the ring according to my specifications. A couple of weeks later, I received the ring, and it’s absolutely stunning. I can wholeheartedly recommend this service; you likely won’t find better prices elsewhere. The service has been exceptional as well.

5
Date of experience: Feb 20, 2025

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Business Details

  • Diamonds USA.com established on 1997! It is the place to buy diamond engagement rings, loose diamonds, diamond earring studs and pendants online. Our site has a wide variety of loose diamonds and diamond jewelry.
    As a third generation family bussiness, we give personal consierge service that keep our return rate close to zero! "You should always offer the best diamond first" David says to the sales personnel. "We want our customer's satisfaction high and return rate low".

    Free international insured shipping.

    30 Days inspection period from the day you signed for the package. Full money back guaranteed.

    Lifetime guarantee on manufacturing defects.

    1 Year guarantee on side diamonds falling.

    Read our Satisfaction Policy:
    https://www.diamonds-usa.com/topic/62-diamonds-usa-satisfaction-policy.aspx

    Thank you for reading.

    David Braveman
    Diamonds-usa.comSee more

  • email customerSupport@diamonds-USA.com
  • call 18773002394
  • language https://www.diamonds-usa.com

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