directflooring.co.uk

3.5
3.5 Based on 41 reviews

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Average Rating

3.5

/
5

41 Reviews

5 Star
54%
4 Star
5%
3 Star
10%
2 Star
0%
1 Star
32%

Filtered Reviews

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Review Time

Mac H.
*****

Quality flooring, great service, fast delivery.... thankyou

5
Date of experience: Nov 23, 2024
Josiah Lewis
Terrible company

I ordered online but offered pick up from depot but didn’t give me the option at checkout and charged me£39.99 for delivery I pick it up from Kilmarnock store and my money for delivery was to be refunded found them impossible to get on the phone was told to wait 10 days still no refund nearly 14 days can’t reach them by phone or email and no reply from contact form please aviod

1
Date of experience: Nov 14, 2024
Aidan Wilson
A great team

Any time that I have had dealings with Flooring Direct in Hillington they have always been a great team of lads to work with and make life easy for me.10/10

5
Date of experience: Nov 13, 2024
Aileen Butler
Great company

Everything on time. Kept up to date on all aspects. Delivery guys were great and very helpful.

5
Date of experience: Nov 13, 2024
Maxmaxounet9943
Website said purchase was in stock and…

Website said purchase was in stock and able to collect within an hour. It wasn’t could buy cheaper online and have it delivered.

1
Date of experience: Nov 12, 2024
Matilda Johnson
The flooring came on time

The flooring came on time

4
Date of experience: Nov 05, 2024
Stan Morgan
Currently have a floor I cannot lay due…

Currently have a floor I cannot lay due to 5 damaged tiles- 2 phone calls, 3 e mails and 2 weeks passed - still nothing Now promised will be sent today - lets see

1
Date of experience: Nov 02, 2024
Axiane30
Made an order online...

Made an order online...I had a wee issue with the Scotia colour ...my fault....Staff exchanged item without any problem .

5
Date of experience: Oct 28, 2024
Demetrius Clark
Easy to order and arrange a specific…

Easy to order and arrange a specific delivery date. Called and spoke to an actual person who was really helpful.

5
Date of experience: Oct 21, 2024
Myra
Great service from start to finish

Great service from start to finish. I made a mistake on my email and wondered why I didn't get a confirmation and also I selected deliver when I wanted to delay collection from a branch. Called up Andrew Hatton sorted within 1 call - collection was made - flooring has been laid and its beautiful. Will definitely use again I got Virgin Scandi Larch.

5
Date of experience: Oct 17, 2024

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