diversitytravel.com

3.2
3.2 Based on 60 reviews

Diversity Travel is the leading travel management company for the charity, non-profit and NGO communities, providing expert advice and first class service....

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Average Rating

3.2

/
5

60 Reviews

5 Star
49%
4 Star
3%
3 Star
3%
2 Star
5%
1 Star
39%

Filtered Reviews

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Review Time

Marigold Scott
Thanks!

I wanted to take a moment to express my gratitude for Delfina's assistance in handling my recent travel requests. Given that Ammar was unavailable, her seamless transition into the role did not go unnoticed. Her professionalism, attention to detail, and commitment to ensuring a smooth travel experience have been second to none - and her patience with me was nothing short of a miracle!! (I know I can fire off email after email 😊) It is evident she went above and beyond to address my queries and make necessary adjustments. Delfina's dedication made a positive impact on my booking experience, and I want to extend my thanks for an amazing job! Thank you once again for your help.

5
Date of experience: Jan 18, 2024
Molly
Super helpful and knowledgeable

Diversity Travel has provided amazing support making arrangements for a school visit to the US. Special thanks goes to our Diversity Travel Expert Frankie who is incredibly knowledgeable, friendly and helpful. They have kept us updated along the process, made sure all safeguarding and safety checks are carried out and just being a massive support at every stage over what was a rather complicated visit to organise. Thank you so much for helping make it happen!

5
Date of experience: Sep 14, 2023
lucx87
Was great working with the Diversity Travel team

Was great working with the Diversity Travel team who were extremely accommodating and helpful with a tricky trip to organise. We couldn't have done it without them and the result was a trip that went extremely smoothly with very happy participants. We'd definitely work with them again on future trips!

5
Date of experience: Sep 13, 2023
Lottie Patterson
Financial Tour and Football Stadium Experience

Our trip was extremely well organised and our students really enjoyed it! We had a cancellation from Chelsea FC but Frankie had this issue rectified on the same day and booked us with Tottenham Hotspur instead which was brilliant! She kept us informed every step of the way and looked after our needs.We had booked for a financial economics tour of the city but the tour guide gave us a historical tour of the places visited which wasn't necessary for our GCSE Economics students hence the four stars not five. I would happily book through Diversity Travel again but next time ensure that the financial tour was specific to our students' learning needs.

4
Date of experience: Sep 13, 2023
Roger Harris
Excellent response rate and customer…

Excellent response rate and customer support!

5
Date of experience: Sep 13, 2023
Marcia Bell
Waqar was simply brilliant in his…

Waqar was simply brilliant in his dealing with our booking and helped with myriad options involving multiple members of my family very cheerfully. Super job!

5
Date of experience: Sep 13, 2023
Bertram
Excellent, professional service

Excellent service offered by the business travel consultant. The complex booking I required was arranged in a very efficient and professional manner by Delfina. The diligent approach taken achieved a great flight deal and the courteous nature of the interactions was wonderful. It is this type of service that is sadly often missing in the travel industry today - not so at Diversity

5
Date of experience: Sep 06, 2023
Jarrod C.
great service

great service, very nice and friendly staff, extremely recommended!!!

5
Date of experience: Sep 05, 2023
Jeremiah Smith
After some initial confusion with…

After some initial confusion with booking, Megan took over and was helpful in securing the flights and transfers we needed for a large group. Megan was always helpful in making the changes we needed to the booking.

4
Date of experience: Sep 01, 2023
damsam91
Extremely professional and knowledgable

The agents are all extremely friendly and know their stuff. Especially knowledgeable with international complex itineraries. High praises

3
Date of experience: Aug 25, 2023

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