Review Time
Ordering and paying online was very easy and straight forward. Received notifications when items were posted and kept up to date by DPD notifications.
Would highly recommend and will definitely purchase from again.
AVOID THIS STORE at all costs. We arrived on a very wet and cold February morning. The Chinese Hong Kong Manager was the most unfriendly, unhelpful person you could ever meet:NOT even a smile !! no warm welcome to the Birmingham Shop. She insisted the Front Doors stayed wide-open even though the store was ice-cold inside (no exaggeration!) We literally were frozen to death.
SHOP take note? Close the *** front door, keep everyone warm to enjoy shopping
A saving grace was 2 employees, Sam M. & Jack were very helpful. Jack should be the Store Manager, his product knowledge was outstanding ! Inspire 3 and 8k video camera purchase.
Who are we ? We are IDP Film.com. We buy a vast amount of equipment each year for Bollywood Cinema Filming. But we will not be visiting this terrible Birmingham shop again!
Hong Kong Manager: should go back home and let Jack run then shop and Welcome-in -Buyers !!
Foot Note. KEEP the front door closed and make it a WARM pleasant shopping experience. + SMILE when customers come in :-)
IDP Film.com
I ordered my drone from the company and was pleased with the ordering process; it was delivered quickly and arrived in good condition, thanks to a very friendly delivery driver. However, the drone had a fault, and when I contacted the support team, I was informed they couldn't provide technical assistance and advised me to reach out to the manufacturer directly. I felt a bit brushed off at that moment. When I called the manufacturer, my call was answered immediately, and the representative was friendly and helpful, though unable to resolve the issue. I was instructed to return the drone, and I received a QR Code to send it back, which I did that afternoon. After a few communications, I was informed that a replacement drone would be shipped within 24 hours, and true to their word, it arrived the next day. Everything seems to be resolved now. Although I felt somewhat dismissed initially by the support team, I’m glad it ended well. Would I buy from the company again? Absolutely, as their drones are excellent. This is my third model, having owned the previous versions as well.
I had a fantastic experience with the service. I received exactly what I ordered, and everything matched the description. The delivery was prompt and on time, and the package arrived in perfect condition. Overall, I am very satisfied with the purchase. The seller is reliable, and I would definitely recommend them to others.
I recently went to purchase some goggles to complement my device, and the experience was exceptional from beginning to end. The representative provided excellent customer service, demonstrating great knowledge and a clear understanding of the product. They took the time to explain everything thoroughly and ensured I felt confident with my purchase. Friendly, professional, and genuinely helpful — a top-notch experience that I would highly recommend.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad.
Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity.
Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields.
Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience.
Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey.
Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world.
We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.See more
