Review Time
I just opened the box and while the shoes are adorable, I immediately noticed how bad the quality is! It’s shocking to see the heel already starting to separate and small details are already frayed. I spent a lot of money on these shoes as a splurge and I am extremely disappointed. Will not be buying again
The ballet sneakers are super cute, but everything else was terrible. I ordered my regular size (US 9) originally, but they were too small. I reached out to do a return, as they don’t offer exchanges. I sent the shoes back as instructed and never received any sort of refund for over 2 months, despite the warehouse confirming they received the shoes. Customer service was responsive, but ultimately did nothing to help the situation, so I was forced to file a dispute with my credit card company, which they accepted. I still wanted the shoes in the right size, so I ordered a new pair 1 size up. The shoes came quickly and fit well! Unfortunately, after the fourth wear (no marathon running or hiking, all I did was walk around and go shooping) all of the beads on the left shoe completely came loose and fell off. I’m hesitant to reach out again due to my last experience with their customer service, but its been less than a month (slightly longer than their 14 day return policy however). In my opinion, $160 shoes should last me more than 4 wears.
First time ordering from Double Standard and I was not disappointed. The Texas Heel - Brown in size 9, I am normally an 8.5 and these fit perfect. They are also great quality and comfortable for walking around NYC. I also got some jewelry and for the price they are both good quality. Will definitely be buying more from Double Standard soon.
The fact that they still have decent reviews is crazy. I have been in a multi-month long debate with their email team. They sent me the wrong pair of shoes, then sent the correct pair, told me I could return them, then backtracked. They are a SCAM y'all. The items they sell you are on other websites for less than half the cost they’re charging you. Do NOT order from this company.
Though I think they are pretty pricey for the materials, the style is up^^^^. Also, there is no reason for me to think the quality will make them wear out too soon, but that price is when shoes start entering the real leather realm, which these are not real leather. Mocha ballet flats are very cute.
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