Review Time
6 weeks before mothers day I ordered a custom piece. It arrived 4 weeks after mothers day without the gift box and is incorrect spelling. They offered a $3 refund or I could pay to ship it back to them and they would refund me 70% due to restocking, shipping, and handling cost. They messed the whole thing up but refuse to fix their mistake.
The worst customer support i have ever encountered. Once you start a thread the person that answers next is answering to the original question. Its been over 1 month and I still hav not got my products. I have tried to get a refound since they clearly have not going through the process of making them with no help at all. AVOID! ORDERNR: DRSE2366403 I do belive i need to uppdate this issue. I have tried again and again to get in contact with someone. I have send another 10 emails and the company have just stopped answering me. This is a scam People.
I placed an order for a photo cube for Father’s Day on June 7th. The payment was processed immediately, but I never received an order confirmation. It's now the end of June, and the product still hasn't arrived.This was supposed to be a special gift from my daughter, and it’s really disappointing that we couldn’t give it to her dad on Father’s Day. I've tried to reach out but haven’t received any response. Poor communication and no product delivered – unfortunately, I can’t recommend this company based on our experience.
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