Review Time
Worst service in India/Kerala. They are bad bad service and no credibility for anything. I lost two packages in one month. I called the customer service on a daily basis and communicated with chat boat too. No solutions ever. Ticket is created, but absolutely no action from their side. So if you care about your money, don't use DTDC
Doesn't deserve 1* also...... still no option.. Multiple complaints , follow-up still Parcel not delivered.... Solapur Office DTDC ....pathetic , lazy and should close for such in competent working ....
Very worst experience from dtdc parcel service. My product not yet delivered. Very worst customer service they are not solving issues. Only they are crrating tokens and no response. Its better to collect our parcel by hand from our client. Dont trust this worst delivery platform ever. And they themself captioned them as Indias most trusted express delivery partner. In what blindly they are think i dont know. If they cant provide proper service just shutter your company dtdc.
1) Worst Service.
2) Exorbitant Price.
3) Never deliver on time.
4) Ask us to collect from their delivery centre (Height of worst experience).
5) Customer Care executive is not 100 % Supportive.
There is no option to give less then 1 start !!
This is really a frustrated experience. The delivery was expected on 13th. I emailed and called for a fast delivery due to some urgency. But after several emails, calls and ticket raised there is no progress. Today is 14th and end if the day. But still no progress. The DTDC customer care doesn't have any clue where my parcel is. They don't know when it will be delivered, they don't want to share the delivery partner number to reach. They don't have any ETA even to deliver. On top of that the executive speak very rudely, in such an attitude like "I don't know when and what, you need to wait. We can't do anything". This was the clear statement. Very unprofessional. This is a worst service and communication I ever experienced from a brand. I am sure by this attitude and service quality the organization will start facing downfall.
She don't know about international courier a girl was there sitting in the chair directly she said no that in qatar courier will not go. ?
If you don't know about international courier than why you told that it will not go so bad services I didn't like it from next time I will not come here for courier very bad a girl vitu black t shirt and blue jeans she have no manners today 14/2/26
This is one of the worst services I have ever experienced. I ordered a product on 3rd February 2026, and the expected delivery date was 7th February. However, today is 13th February, and it has been more than 10 days.
I called customer care yesterday, and they assured me that it would be delivered the same day, but it was not. I also sent an email, but I have not received any update regarding the status of my order or the expected delivery date other than an apology. So Companies out there please avoid doing business with these kind of service providers they surely will ruin your reputation.
If there's one courier company that provides the worst service, it's DTDC Courier Services. Two weeks ago, I sent a package to Mumbai, but it never reached the Mumbai office, and I still haven't received a return. I can't get through to customer care, and the agency where I sent the package from isn't providing any response either. Their services are absolutely terrible. Please, do not use DTDC Courier under any circumstances.
I have booked a courier on 04 February 2026, and at the time of booking I was informed that the parcel would be delivered within 2 days. However, as of today (08 February 2026), the courier has still not been delivered.
Additionally, there is no update available in the online tracking system, which is very concerning. This type of delay and lack of information has happened multiple times with me, especially with the service at the Jejuri location.
I request you to kindly check the status of my parcel urgently and ensure it is delivered at the earliest. Please also take necessary action to improve the service, as this repeated issue is causing inconvenience.
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