eandmoney.com

1
1 Based on 62 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1

/
5

62 Reviews

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
97%

Filtered Reviews

Filter Reviews

Review Time

Kaden Reed
Worst app ever I transferred money from…

Worst app ever I transferred money from bank account to my e&money card and didn’t receive the money for 6 days now and I called the customer service and raised a complain and sent everything they asked for even a prove that the money was already deducted from the bank and yet the money was not transferred to my e&money they kept on telling me to wait and it will be solved , they ended up closing the complain and everything without getting my money back WORST APP AND CUSTOMER SERVICE I DONT RECOMMEND AT ALL

1
Date of experience: Jul 30, 2025
MW86
I am feeling stressed

I am feeling stressed. I didn’t receive my remittance for 2 days already now…I’ve been contacting the customer service yet they were just telling me that they escalated this matter to their head. 🥹 I need the money urgently for my bills.

1
Date of experience: Jul 25, 2025
Ralphie C.
Worst app ever

Worst app ever. I am planning to file a legal case against E&. I made a transfer of 1200 and the status is in progress when the transfer should be instant. Customer service created a ticket for my complain and say minimum time to resolve is 1day to max 5 days. My concern is that I need to make a credit card payment and I’ll be charged late payment fees because of this delay from E&. I will be filing a case to claim late payment charges from E& followed by recovering court fees for this issue caused by E&.I recommend using Careem Pay. It’s the best

1
Date of experience: Jul 24, 2025
Charlotte Sanders
They kept saying be patient but nothing…

They kept saying be patient but nothing changed. I was only helped by the company you see in my profile.

1
Date of experience: Jul 10, 2025
Vicary P.
Worst experience ever!!

Worst experience ever!!! Imagine sending (my accountability) money and didnt receive it under your Eandmoney. Same thing over and over again wherein YOU NEED to email the swift code to them instead of providing it on the phone. Sent the documents needed to get my money for like 20th times but no resolution and just going in circles. WORST OF THE WORST!!!

1
Date of experience: Jul 07, 2025
Janie T.
When I started using this card 3 months

When I started using this card, it helps me in the internet in the but there is a 24hrs to 7 days delay in getting the money in the card. The service for refund if there is issue in gettting the money in the card is not good they promise to slove the issue in 2 - 5 days they took long time to refund the money. The process of transferring the money is not practical at all.

1
Date of experience: Jun 28, 2025
Charlyne Turner
NOT EVEN 1 STAR

NOT EVEN 1 STAR! WORST APP AND VERY BAD CUSTOMER SERVICE! DO NOT USE THIS APP!!! THEIR WEBSITE MENTIONS THE OPPOSITE OF HOW THEY HANDLE COMPLAINTS!!! WRONG EMAIL ADDRESS, NO CONFIRMATION EMAIL OR ANY EMAIL FROM THEIR SIDE, LONG LEADTIME, NO REFERENCE NUMBER GIVEN UNLESS YOU CALL THEM, VERY SLOW ACTION (AND YOU ARE ALREADY LUCKY IF THERE IS MOVEMENT!), NO UPDATES AT ALL, CUSTOMER SERVICE HAVE SAME SCRIPT, THEIR HOTLINE TAKES TIME TO CONNECT!! JUST STAY AWAY FROM THIS APP!!!

1
Date of experience: May 24, 2025
Very bad service

Very bad service, my refund was initiated last 17 april but until now 5th may still haven’t received the refund. Customer service are telling you everyday its forwarded already to top management but still no result. So disappointed and will not recommend

1
Date of experience: May 05, 2025
Jerome K.
Money not received

I sent money 3000 aed to Ghana on Tuesday and till now they haven’t received it. No response to emails, no response from customer service. I need my money immediately. Worst company ever. It’s urgent and I need my money immediately.

1
Date of experience: Apr 29, 2025
Baron Brooks
Waiting for refund from 3 weeks

Waiting for refund from 3 weeks, still no reply, no customer support, no responses to emails, call center number never connects, never ending frustration....

1
Date of experience: Apr 22, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More