edenfantasys.com

4.9
4.9 Based on 1.0K reviews

Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for ne...

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Average Rating

4.9

/
5

1.0K Reviews

5 Star
94%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
1%

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Review Time

Cody Teel
Customer service is outta this world!!!!!!!

The people at Eden fantasy have gone above and beyond, they have exceeded expectations as customer service representatives.I will definitely be using them again highly recommend.

5
Date of experience: Jun 17, 2023
Justin
Non working item got replace no charge…

Non working item got replace no charge or return hassle. Quick service. Thank you!

5
Date of experience: Jun 16, 2023
Scorp Scorpio
I had a minor issue when placing my…

I had a minor issue when placing my order online. The prices had increased on a few of my items. I called customer service and spoke with a lady named Anna. She was extremely helpful fulfilling ny order and adjusting the prices to what I had had. She provided excellent service to me and honestly if it wasn't for her politeness and caring concerns to fulfill my order, I'd not put the purchase through. It's been a couple if not a few years since doing business with Eden Fantasys, but I do see future orders as long as my order comes to me nee undamaged and in perfectly working conditions. Until then, give em a try. They have some amazing offers going in all the time, and for sure an amazing woman on the other end of a phone call Anna! Hope this review reaches those of skepticism. Take care!

5
Date of experience: Jun 15, 2023
Justa Troll
Great service

The customer service was great. They helped me to get my ordered shipped again because I missed it the first time.

5
Date of experience: Jun 14, 2023
Nina L
Received a defective device— made right quick

Received a defective device. Rep walked me through troubleshooting and then getting a replacement, quick and easy. Rep was kind and understanding, helpful and went above and beyond!

5
Date of experience: Jun 14, 2023
Deondra
Excellent customer service!

Wow! I sent an email regarding my email being so full I didn't receive the confirmation number. I gave them the details of what day I ordered it, my email, and my last four of my card and within half an hour I received the tracking number and information about my points! Crazy fast customer experience! I'm SO GLAD I FOUND EDEN FANTASYS FOR ALL MY NEEDS!!

5
Date of experience: Jun 14, 2023
Andrew
Quick response

Customer service was quick with response in the same day so im happy with the service.

5
Date of experience: Jun 13, 2023
Adropofmagic
Excellent and Communicative

Excellent customer service! They were on top of the issue and listed reasons to solve any issues with product.

5
Date of experience: Jun 12, 2023
Yuri LR
Great customer service!

I was treated very well through customer service. I had a slight issue with the order and Carmen was super helpful and kind. It was really nice to see that even though I could not return my order that i was still credited in a way that i could pick out something different and not call it a total loss. I really appreciate the help as that was actually my first order ever. I already used the credit and have more items on the way as well. Thank you very much for a good experience and for such a wide product selection.

5
Date of experience: Jun 08, 2023
Rob Wayman
Anna was awesome

Anna was awesome, took care of my order issue promptly and to my satisfaction.

5
Date of experience: Jun 08, 2023

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Business Details

  • Shopping for sex toys at EdenFantasys is like shopping with a friend you trust 100%. For over 20 years, our sex shop is offering the best products at the best prices, the best quality, and lots of great advice. We are constantly scanning the market for new and exciting new products to satisfy all your fantasies and desires. Every sex toy is tested and reviewed by our experts and our customers. We are a community of sex-positive, sex-loving, sex-inclusive, sex-progressive, and sex-affirming.See more

  • email customerservice@edenfantasys.com
  • call +17706041352
  • language https://www.edenfantasys.com

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