edenroc.com

4.1
4.1 Based on 13 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13 Reviews

5 Star
54%
4 Star
15%
3 Star
23%
2 Star
0%
1 Star
8%

All Reviews

Filter Reviews

Review Time

Alaina Barnes
Absolutely remarkable hotel

Absolutely remarkable hotel, food amazing, staff ever so friendly and helpful even the maids are old school. Special shout out to Elena at customer relations who was extremely accommodating in securing our restaurant reservations.Also can't forget the man like Nickos at the 800 club, a very unassuming man and a memory like a computer

5
Date of experience: May 21, 2025
Brooks Parker
Very impressed during our stay

Very impressed during our stay. 5 stars all round

5
Date of experience: Oct 17, 2023
Waymix89
Very good value

Very good value - nice view! close to cityWent with my sister, and we really had a great experience and found this to be great value for money. We had a superior room, view sea view - highly recommended.Staff is super nice... we will be back

5
Date of experience: Oct 10, 2023
Grant Richardson
Not worth all the fuss

3
Date of experience: May 06, 2022
Quentin T.
Surprisingly good value for money

Exceptional staff, very friendly and food was incredible definitely worth the money

5
Date of experience: Apr 29, 2022
Ben Song
Great experience ;)

5
Date of experience: Jul 30, 2021
Amelia Rogers
First of all we paid a $1000+ for one…

First of all we paid a $1000+ for one night, upon arrival we had to wait in the valet line for about 7 minutes. Horrible valet service, I’m guessing since Nobu and Eden Roc are together, they don’t really know what they are doing. Seems like it was only two valet attendants working. Once me and my husband walked in and checked in, we were informed that the room wasn’t ready, by now it’s 3:15. So my husband asked hoe long will it take, the receptionist didn’t know. So upon waiting they didn’t inform us where the waiting area was or anything. Once we found a seat, we see the valet had our luggage just sitting on the side of the walkway, no tags on the bags or anything. We had to find a manager to accommodate us. Which they didn’t. And it just so happens no rooms are available until 4:00, which is crazy due to the fact that housekeeping has from 12-4 to clean the rooms. This is HORRIBLE service. I have been to Nobu California before and it has way better services. The one in Miami gives Nobu a very bad name I will never be staying here again due to the horrible service.

1
Date of experience: May 13, 2021
VS80
Although they have renovation work…

Although they have renovation work going on at the moment it really wasn't a problem the hotel staff especially Nigel and Joseph on the concierge desk were brilliant so helpful and nothing was a problem to them. Hotel amenities and grounds were fantastic with superb swimming areas when the work has finished it will look amazing, loved having the beach so close

5
Date of experience: Apr 29, 2021
Julian Reid
Pleasant hotel to stay at

4
Date of experience: Apr 19, 2021
Mehitable Foster
Drinks in the moonlight 🌙🍸

Drinks in the moonlight 🌙🍸. Thanks for this time 😍🙏

4
Date of experience: Mar 06, 2021

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More