wondergifts.ae

1.8
1.8 Based on 21 reviews

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Average Rating

1.8

/
5

21 Reviews

5 Star
29%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
68%

All Reviews

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Review Time

Zyn-Neerah Fakeemeeah
I’ve used Wondergifts several times for great discounts and vouchers for stays and experiences. I en

I’ve used Wondergifts several times for great discounts and vouchers for stays and experiences. I encountered a slight issue with one of my vouchers and was eagerly helped by Hadassah - who was very accurate in clarifying all my concerns and who assisted me swiftly throughout. I appreciate this service due to the excellent communication skills, attention to detail and clear information provided. Thank you Hadassah!

5
Date of experience: Feb 26, 2026
Luaai skater
Absolutely the worst experience I’ve had with a voucher company. I found the exact same hotels list

Absolutely the worst experience I’ve had with a voucher company.

I found the exact same hotels listed on Booking.com for 153 AED, while their website was charging 699 AED PLUS an extra “upgrade fee.” That makes zero sense. Why would anyone pay 699 AED and then still be asked to pay more, when the same hotel on the same dates is available online for a fraction of the price?

This feels extremely misleading. The advertising makes it seem like you’re getting a luxury hotel stay included in the voucher price, but when you actually try to book, most hotels require additional fees. It completely defeats the purpose.

On top of that, delivery of the voucher was promised for the next day but arrived after two days instead. Customer service was also not helpful at all — no real solutions, no accountability.

Overall, very disappointing and not worth the money. I strongly recommend people compare prices directly on hotel platforms before purchasing. You’ll likely save a lot of money and avoid the frustration.

1
Date of experience: Feb 19, 2026
Neelum Laiq Chaudry
This was the second time I went through wondergifts and it was a much better experience. Tanzeel Han

This was the second time I went through wondergifts and it was a much better experience. Tanzeel Hanif was quick to respond and booking was made super easy. The first time I booked an experience through wondergifts the person handling my inquiry was extremely slow to respond and I would have to repeat my questions and queries frequently

4
Date of experience: Feb 17, 2026
Paula Casal
Justin was very helpful arranging all the experiences included in the package to have the perfect t

Justin was very helpful arranging all the experiences included in the package to have the perfect timings! Can wait to do all the activities. Really recommended 😊

5
Date of experience: Feb 17, 2026
Muriel Futado
I received a Wondergift coupon expecting it to cover restaurants, but it clearly does not, which was

I received a Wondergift coupon expecting it to cover restaurants, but it clearly does not, which was misleading and frustrating. When I contacted the hotel, they were very helpful and willing to assist, showing that the problem is entirely with Wondergift.
I then called Wondergift customer service, and all they did was apologize repeatedly without offering any solution. They refused to help or clarify, leaving me stuck and disappointed.
This platform misrepresents its services and risks damaging the reputation of hotels. It feels like a scam do not fall for this trap. Extremely dissatisfied with Wondergift.

1
Date of experience: Feb 13, 2026
Nermeen N
I had a great experience with the booking process for the helicopter ride and dinner. Everything was

I had a great experience with the booking process for the helicopter ride and dinner. Everything was handled smoothly and professionally by Tanzeel Hanif and the arrangements were perfectly organized. I truly appreciated the support and attention to detail.

5
Date of experience: Jan 29, 2026
Charity Scott
Exceptional Customer Support Experience

The customer support representative was incredibly responsive and helpful, guiding me through the entire process from understanding my case to confirming the booking. Thank you so much for your assistance!

5
Date of experience: Jan 14, 2026
Marissa Howard
Disappointing Hotel Voucher Experience

I received a voucher for a hotel stay worth 400 dirhams, but the available options are disappointing, mainly low-end apartments. The additional costs for five-star hotels exceed their actual rates, despite being advertised.

1
Date of experience: Dec 14, 2025
Takunq
Disappointing Voucher Experience

I received a voucher worth 400 dirhams for a hotel stay, but the options are mostly low-quality hotel apartments. For the five-star hotels, the extra amount I need to pay is higher than their actual prices. The hotels are advertised on their websites.

1
Date of experience: Dec 14, 2025
Dick Parker
Great Booking Experience

I had a great experience booking two parks through the service and I'm looking forward to enjoying them. The booking process was fantastic, and one of the staff members was very sweet and polite.

5
Date of experience: Dec 12, 2025

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