Review Time
Our guide was a standout during our trip! We participated in two full-day tours with him to discover the Cape Peninsula and the Stellenbosch/Franschhoek wine region. He also provided our airport transfer. His extensive knowledge and preparation were remarkable, and we truly valued his commitment to his community. The experience surpassed our expectations thanks to him! Thank you!!
Samo made our time in Cape Town unforgettable! He took me and my family on 2 tours, Cape Town and Cape Point, and transferred us to Hermanus at the end of our stay. He was an excellent tour guide, providing his own unique insights into life in Cape Town. He was able to provide in depth information about social, historical, and wildlife, and would answer any questions we had. One highlight for me was definitely trying the koe'sisters, I've been craving them since! I would also like to highlight his proactive nature - when we arrived at Hermanus we were told our whale boat trip has been cancelled. He made multiple calls to ensure we would be refunded and helped to arrange an alternative trip! Thanks again Samo - buyadonkey(?) :)
This is my 3rd trip with Wilderness and to their camps in Africa. Each trip just gets better. The attention to detail in each camp is superior beyond words. The food, the settings, the guides, the staff .... everything and everyone is incredible. They greet you at the airports to make sure you are able to get through without issues. And they get you from camp to camp on the internal flights - which are much fun! I recommend them to all my friends and hope to return to Africa again in the future.
We booked our 21 day self drive safari through a UK agent of Wilderness safari ( Tracks Safaris) They listened to what we wanted our trip to be: from places to visit and the types of accommodation. An itinerary was agreed and everything including fights and car hire was booked. Agent kept in regular contact with us right through until departure day and even gave us a follow up call a few days after we arrived back from our trip. On arrival at Windhoek airport we were met by a Wilderness rep( Grace) , She welcomed us to Wilderness office where we were offered drinks and snacks. She then went through our whole itinerary on a map which was marked with all our accommodation. We were given a lovely travel pack which contained amongst many things baggage tags, detailed directions for our trip, species checklist, and useful numbers. We were also given a cool box for our journey. She then took us to the MTC store and sorted out a sim card for our phone, before taking us to the car hire office and staying with us until we were all packed and ready to go. Everything was perfect for our trip, all the accommodation was great , directions took us exactly where we needed to go with no problems , and we had a trouble free holiday knowing that help was at the end of a phone if we needed it. When we arrived back at the end of the trip , again we were welcomed into the office where they asked for feedback on trip with some of our suggestions being forwarded to their head office. We were allowed to wait here and have a coffee until the gate opened and Grace again accompanied us to the check in desk and then to immigration/ boarding gate. Would highly recommend this company, they are very professional and take care of everything for their customers
The company bills itself as engaged in eco-travel, so my family and I booked a walking-centered safari directly with the company. Instead, we got a driving safari, spending the large part of 5 days in the jeep. Since this is not we wanted nor thought we were signing up for, we were disappointed. The communication between me and the company was incredibly poor across 7 time zones, and it led to us getting something other than what we wanted. My question is why the company was so ready and willing to take a customer's money for something they weren't looking for. It could be the demands of the outside private-equity ownership structure. Our guide was an excellent driving guide, and the food was astonishingly world-class. One of our camps was spectacular and the other was unimpressive. A difficult 13-hour drive in the jeep to transfer between camps was unexpected and unwelcomed. If using Wilderness, I would certainly rely on a third party to plan the trip according to your wishes. They can't be relied on to do it.
Nelson our travel agent put together the perfect honeymoon in Tanzania - which included a combination of safari and Zanzibar beach holiday. Communication and planning in the run up went well, he quickly understood what we were looking for and provided a clear, comprehensive quote, meeting all our desires for the trip. The trip itself went seamlessly and we enjoyed every stay and experience we had planned - even more than we could have imagined.
Andrew was an incredible guide across the greater Western Cape. We had a full day best of Cape Peninsula tour with Andrew. We hit all the highlights including the Cape of Good Hope, Cape Point, and Boulder’s Beach to see the penguins. Upon hearing that we were very interested in history, Andrew took us to the Castle of Good Hope and then to the District Six Museum, before driving us through the area of District Six. He was knowledgeable and flexible, answering all of our questions, and sharing his experience and connection to the country’s history. We had separate tours with Andrew to the Winelands, Kirstenbosch Gardens, and Lion’s Head. He made our experience incredibly memorable. Even on the days that we did not have organized tours, Andrew had suggestions for how to get around Cape Town and make our days as efficient as possible. We likely would not have visited Robben Island (truly a highlight), had it not been for our earlier tour with Andrew.
Arrived in Kigali this evening on a Wilderness package, 1 night Serena Hotel Kigali, 2 nights Sabinyo. Wilderness guide was 30 mins late to airport, had to get taxi to hotel. Arrived at hotel and the reservation had been cancelled because Wilderness had not confirmed. Wilderness offered replacement accommodation at The Retreat which looked very nice. arrived at Retreat, checked in and found ourselves walked 100m down the road to “Heaven”, which it definitely is not. A very disappointing, dishonest and cynical approach by Wilderness.
Claim your business profile now and gain access to all features and respond to customer reviews.
As a world leading conservation and hospitality company, we are the proud custodians of our planet's most significant wild places, each chosen to be part of our Collection for a specific purpose and all linked to protecting the land and life that exists there.
Our destinations are vast, remote and untamed, and represent true wilderness. With access to over 6 million acres of private land, we offer intimate wildlife encounters and experiences that will leave you changed forever #WeAreWilderness
See more
glynebbwtravel.co.uk
bigbustours.com
airtripmasters.com
travelcompendium.com
broridesmotorcycle.com
onetravel.com
bangkokair.com
voyage-prive.com
ratepunk.com
comparetopagency.com