ella.nl

1
1 Based on 21 reviews

''Style is a way to say who you are, without having to speak'' Ella Fashion...

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21 Reviews

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Arnold Sanders
Still waiting for my order after a month

I placed an order a month ago, and I still haven’t received anything. The tracking number is ineffective, and their only response is that it’s on the way and to be patient. This does not appear to be the Australian company they advertise. I strongly recommend avoiding this seller.

1
Date of experience: Jan 18, 2026
Arnie Ross
Delivery still pending after a month

It’s been a month since I placed my order and there's still no sign of delivery. The tracking number provided didn’t work, and their responses just say it’s on the way and to be patient. This definitely doesn’t seem like an Australian company as claimed on the website. They seem to be complete scammers; I recommend staying away.

1
Date of experience: Jan 18, 2026
Kathleen Butler
Don’t waste your money on this service

Do not spend your hard-earned money here. Many fashion websites falsely claim to be Australian when they are linked to overseas suppliers, and this is one of them. The clothing does not match the website images, the fabric is cheap and terrible, and the design is lacking. The long wait for delivery is frustrating, and the return policy is nonsensical since I’m not paying to return items to another country. I will be more cautious in the future. It’s appalling how they continue to evade accountability for misleading advertising.

1
Date of experience: Jan 01, 2026
Cari Clark
Order placed last month, still no arrival

I placed my order last month, and it still hasn’t arrived. Despite emailing them multiple times, I have received no response.

1
Date of experience: Dec 05, 2025
Kelly
Disappointed with my dress order

I ordered a dress on August 9th and received it on August 27th. I had to email to inquire about the delivery, as they claim to ship within Australia. After trying on the dress, which was not a good fit and of poor quality, I requested a return. Their replies offered discounts instead of a return option, and I was informed that returns had to be sent to another country at my expense. This feels like false advertising. I’ve learned my lesson and will advise others to avoid this seller.

1
Date of experience: Nov 24, 2025
Ellie Butler
Poor quality and impossible refunds. Stay away.

The product received was far inferior to what was advertised. Although they claim you can get a refund, it’s nearly impossible to achieve.

1
Date of experience: Nov 20, 2025
DerKoss
Very poor quality materials and no return address provided

The materials and cut of the items were very poor quality. The team avoided giving a return address and did not provide a full refund. Their automated responses failed to address my concerns.

1
Date of experience: Nov 20, 2025
Alvaritogamer7716
Fraudulent service!

This is a scam! It took weeks for my order to be sent, and they ignored all my communications. What I received was complete rubbish. DO NOT PURCHASE FROM THIS COMPANY.

1
Date of experience: Nov 18, 2025
Dulcie Baker
Avoid this company at all costs

Do not buy from this company. They are not based in Australia. It cost me $26 to return a faulty item, and I am still waiting for a refund three months later. They have stopped responding to my emails. Be cautious; you can find better quality and customer service elsewhere.

1
Date of experience: Nov 01, 2025
Whitney S.
Scam alert!

Items are shipped from overseas and take a long time to arrive. I ordered a top and pants, both of which are of very low quality and have an unpleasant odor. I plan to attempt a return, as the website claims they offer a 30-day return policy.

1
Date of experience: Sep 22, 2025

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