Review Time
I really wish I would have read this prior to giving my money! I ordered a dress for an even almost 2 months ago and still haven't received it. I tried canceling it and they keep telling me they can't because it's with a local carrier. This is the worst place I've ever placed an order for! I give it a one because a zero is not permitted. Shame on you!
Despite numerous disingenuous emails from E&P regarding the delay of shipment, the special-occasion dress did not arrive until after the event. (Ordered more than 2 weeks prior.) And it was cheap-looking to boot. Their return policy is to suggest I donate the dress, as return shipping was at my own (considerable!) expense. Offers of a small % of my purchase price as an ultimatum to "close the issue" were completely unsatisfactory. Stay Away!!!
I really wish I had come here first before ordering. I was scammed for sure. The items are SO cheap and poorly made, I didn’t even try them on. They looked nothing like the website. They make it impossible to do a return. I’m going to dispute with my credit card. (Has anyone had luck with that?)
This is a FAKE company and home address is same for many other fake companies. Typical poor quality, difficult to work with, switch and bait on refund... wants me to keep subpar dresses and offered 10% then 20% and finally 30% refund ONLY if I keep them. Then said I might not get a refund if I actually return them. Grr! They avoid answering where the origin of the shipment was until the final no to partial refund. I asked LONG before I ordered. Super shady!
I thought this was a scam company because I tried calling them to find out about my order but couldn't find a phone number. I received my order after about 3 weeks but the quality of the clothes is poor quality. I would do a return but I figured it would take them weeks to process a refund.
Disappointed in the quality and return experience I had with this company. Jacket was cheap and not lined. Felt like it was a Shein product. When I went to return the jacket they said it would cost more for them to process return and asked me to keep it for 20% refund. I told them I would accept 30%, however, this is not the experience I was expecting to have and it is not a flattering jacket.
Ellis and Porter sent me a hoodie that not only did not resemble the picture, but was sized wrong (xl was maybe a medium) and the sleeves were 2/3rds of what they should have been. The kicker is that they won't accept a return and offered me a 20% refund!!! I don't want this item, I want a refund!!
I also fell for the vintage suede coat. It is like a robe. And when I tried to return they offered me the same item with a $10 shipping fee. When I said no I don’t trust the item. And they offered me 10% off another item. Lots of weird offers of me buying another item. I ended up getting a some money back because they said it was so expensive for me to send back. Now I basically have an ugly brown robe. Wish I had seen these reviews before I bought. But it looks like we were all scammed around the same time.
I ordered a coat on January 13th and have received multiple emails about tracking that hasn’t updated. My bank flagged this purchase as international, despite the site claiming local ownership. Their explanation about the owner's Dutch heritage was vague. Be wary of this seller. I continue to receive automated responses with no clear guidance on when or if I will receive my item or a refund.
Scam alert! I ordered a coat on January 13th and have received numerous emails about tracking that hasn’t changed. My bank flagged this purchase as it was from outside the country, even though the site claims to be locally owned. Their response was vague, mentioning the owner's Dutch father as the reason for the international account. Be cautious when dealing with this seller. I keep receiving automated replies with no clear information on when or if I will get my product or a refund.
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